News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
You are here: Home / Mobile Tech / Samsung's Weak Spot in the Enterprise
DDoS Protection Powered By Verisign
Knox: Why More Enterprises Don't Buy Samsung
Knox: Why More Enterprises Don't Buy Samsung
By Jennifer LeClaire / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
DECEMBER
05
2013


Samsung is crushing the smartphone competition in terms of units sold. But the company has a perceived weak spot that is preventing it from dominating in the enterprise market.

The weak spot is called Knox. Indeed, some have called the delay of Knox Samsung's Achilles' heel on the enterprise front. Knox is Samsung's enterprise mobile solution for work and play. Knox aims to address the mobile security needs of enterprise IT without invading the privacy of its employees by creating two distinct containers on the phone: one for business and one for pleasure.

But, as The Wall Street Journal reports in a story about Samsung's challenges selling phones to businesses, Knox has seen delays and programming bugs that have left enterprises -- as well as the U.S. Department of Defense -- frustrated. With the open-source Android operating system's reputation for attracting malware writers, enterprises are not fully on board with Samsung phones without some extra layer of protection.

Is Knox Reliable?

We asked Michael Disabato, managing vice president of Network and Telecom at industry research firm Gartner, for his take on Samsung's challenges selling to businesses. He told us that an unreliable Knox is indeed a key issue.

"Enterprises would be interested in Samsung phones if Samsung could actually release a working Knox," Disabato said. "Enterprises like the safe-management protocols, but while everybody is thinking that Knox is going to be the next best thing since the microwave oven, we have yet to see it really work."

As he sees it, Knox probably turned out to be a bigger project than Samsung anticipated. For example, Samsung doesn't sell management-system tools like BlackBerry so it has to integrate into a Mobile Device Management system like MobileIron or AirWatch in order for enterprise users to benefit from Knox features. That may have been one hang-up for Samsung.

Samsung Still Confident

Nevertheless, Samsung this week made Knox available on more devices, including flagship smartphones like the Galaxy S4 and Note 3, as well as tablets like the Note 10.1. Samsung said users can activate Knox in minutes and secure private information and protect against malware. Samsung said it is working with "several Fortune 500 and government customers" to deploy Knox and expects to see the fruit of its labors in 2014. But Disabato isn't so sure.

"Knox was based on Security-Enhanced Android, which was developed in conjunction with our good friends at the National Security Agency. So anything that's been developed in conjunction with NSA right now is painted with a big tar-brush of privacy violations and security backdoors and nobody really knows how secure it is," Disabato said.

"There was a series of articles out about how NSA tampered with the standards process and weakened some of the security protocols. So what makes you think they'd help develop a fully secure mobile phone operating system?"

Tell Us What You Think
Comment:

Name:

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN MOBILE TECH
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Dairy Queen is known for its hot fries and sweet treats, but it just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
HP Previews ProLiant Gen9 Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 
Alert: HP Recalls 5 Million Notebook AC Power Cords
HP is recalling about 5.6 million notebook computer AC power cords in the U.S. and another 446,700 in Canada because of possible overheating, which can pose a fire and burn hazard.
 

Mobile Technology Spotlight
Apple Sets Sept. 9 Event: iPhone 6, iWatch on Tap?
Save the date. Apple formally announced that its long-anticipated “special event," will take place on September 9. Does the tech giant have the iPhone 6, and the iWatch up its sleeve?
 
Samsung's New Smart Watch Makes Calls Without Phone
Following up on the Gear 2, Samsung has unveiled a new 3G smart watch, the Gear S, that stands out in its ability to make phone calls and send text messages without a smartphone.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.