News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Druva inSync Free Trial
Druva inSync with DLP, analytics & secure file sharing.
www.druva.com/inSync-Trial
You are here: Home / Mobile Tech / No, the Cat Didn't Pee on Your Dell
Real-time info services with Neustar
No, the Cat Didn't Pee on Your Dell Latitude Ultrabook
No, the Cat Didn't Pee on Your Dell Latitude Ultrabook
By Jennifer LeClaire / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
OCTOBER
30
2013


You've read about laptops overheating and catching on fire. You've even heard about iPhone electrocutions. But mobile devices that stink like cat pee?

Yes, Dell admits it.

It seems the Dell Latitude E6430u Ultrabook smells like your favorite kitty's litter box. Although the odor is reportedly strong, Dell said it's not a health hazard.

"So a few weeks ago I got a new Latitude 6430u for work. The machine is great, but it smells as if it was assembled near a tomcat's litter box. It is truly awful! It seems to be coming from the keyboard. Anybody got any advice on removing the smell?" wrote a poster called "Three West" in the company's support forum.

A Client Embarrassment

A poster who calls himself "Hotecha" had the same problem. "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."

On at least two occasions, Dell technicians suggested the customers clean the machine. "I am sorry about this, you can clean the laptop air vents using the can of compressed air, if the issue still persists, I would suggest you to contact the local technician and they will help you further," Senthil S, who works for Dell, wrote. Three West replied, "No amount of compressed air is going to help the awful stench coming from the keyboard."

Finally, SteveB, a senior technical consultant for Dell, posted an update in the company's customer support forums. He said the issue was fully investigated and Dell has determined that the smell is not at all related to cat urine or any biological contaminate.

"Further testing revealed that there is no health hazard related to the smell. The issue has been corrected on new units currently being ordered," he wrote. "We are currently finalizing plans for a full resolution for those who still have a unit that exhibits the issue. I am hoping to post a root cause..."

New Precision a Hit with Engineers

No complaints so far on Dell's latest laptop. The Precision M3800 offers an ultra-thin form factor aimed at digital content creators and engineers looking for portability. The new machine is less than three-quarters of an inch thin and weighs 4.15 pounds.

The M3800 totes Windows 8.1 Pro and is loaded with 16GB of memory and a fourth-generation Intel Core i7 processor. It also comes equipped with Nvidia Optimus technology to maximize battery life.

"The M3800 from Dell is elegant and incredibly powerful for its size. My work looks amazing in the DirectX 11 capable viewport inside Maya at a whopping 3200x1800 screen res, and working with Mudbox using the touch screen controls is really nice," said Mathew Doyle who works in Autodesk's Media & Entertainment Technical Marketing group. "It's fast, ultra-quiet, and has more than enough horsepower for my needs."

Tell Us What You Think
Comment:

Name:

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
IT departments are embracing cloud backup, but there's a lot you need to know before choosing a service provider. Learn all the critical things you need to know by accessing the white paper, "5 Things You Didn't Know About Cloud Backup". Access the White Paper now.
MORE IN MOBILE TECH
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
 
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Mobile Technology Spotlight
Samsung Maps Its Way with Nokia's 'Here' App for Galaxy Phones
Korean electronics giant Samsung has opted to license Here, Nokia’s mapping app -- formerly known as Nokia Maps -- for its Tizen-powered smart devices and Samsung Gear S wearable.
 
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
 
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech | Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.