Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Eliminate costly downtime!
Find out how with Free White Paper
& enter to win a Samsung Galaxy Note

www.apc.com
Enterprise Software
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Fujitsu Opens Its Cloud Store with CRM
Fujitsu Opens Its Cloud Store with CRM

By Barry Levine
November 14, 2011 10:01AM

    Bookmark and Share
The CRM app was originally an in-house app for the company, which Fujitsu decided to build after it surveyed the prices and functionalities of others. Some observers have questioned whether Fujitsu, which is better known as a service provider in Japan than in other countries, will be able to compete in the U.S., Europe, and elsewhere with the likes of Salesforce, SAP, and Microsoft.
 



Fujitsu's cloud store is open for business, beginning with customer relationship management. The company said earlier this week that its new, cloud-based Business Solutions Store will offer new subscription-based business services in a single platform marketplace.

For independent software vendors (ISVs), said cloud business vice president Andre Kiehne in a statement, "partnering with Fujitsu is the equivalent of a 'backstage' pass, since it provides them with easy access to a growing and truly global cloud solutions marketplace."

'Standard Feature Set'

The Business Solutions Store will include offerings from both Fujitsu and its partners, provided as software-as-a-service. A single interface will be available to set up new applications in the cloud-based Store.

This platform marketplace is the latest in Fujitsu's growing cloud environment. The company started recruiting ISVs last year to participate in a revenue-sharing model, in order to increase the number of business apps it could provide in the cloud. The company has been pushing its Global Cloud Platform as a way for ISVs to jump-start their ability to offer cloud-based services, without any initial investment. The revenue split with partners has not been disclosed.

With its CRM Cloud Services, Fujitsu is offering the first of its business apps, alongside those of partners. CRM Cloud Services, based on open source technology, provides what the company described as a "standard feature set" but at a "more affordable entry point," although the exact features are not yet detailed.

Both the Business Solutions Store and the CRM Cloud Services will be rolled out into various global markets early next year.

Pricing, Small Vendors

The CRM app was originally an in-house app for the company, which Fujitsu decided to build after it surveyed the prices and functionalities of others. Some observers have questioned whether Fujitsu, which is better known as a service provider in Japan than in other countries, will be able to compete in the U.S., Europe, and elsewhere with the likes of Salesforce, SAP, and Microsoft.

Until it is better known in the more developed markets outside Japan, the company may first target lesser advanced markets, such as Brazil, Russia, India, and China, the so-called BRIC area.

A related issue is whether Fujitsu's cloud-based CRM services will be competitive, in terms of what it can do. But the company has indicated that, while it might not yet be able to compete in terms of visibility and functionality, it might be able to do so on price.

Another competitive factor could be the aggregation of applications from smaller software vendors, who find the platform and little-or-no upfront cost attractive. This, plus an emphasis on open-source software, could help keep the cost structure low. Traditionally, Fujitsu has not been a partner to small- to medium-sized software vendors, but this marketplace could provide the differentiation it needs to get a foothold.
 

Tell Us What You Think
Comment:

Name:



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Enterprise Software
1.   Microsoft Takes CRM to Gov't Cloud
2.   Microsoft Revamps Office 365 Plans
3.   Salesforce1 Adds Mobile Features
4.   Gartner Rates IT Security Companies
5.   Salesforce Partners with Philips


advertisement
Microsoft Takes CRM to Gov't Cloud
With Dynamics CRM in early 2015.
Average Rating:
Gartner Rates IT Security Companies
IBM, HP, McAfee, Splunk ranked well.
Average Rating:
Google Says Goodbye to Quickoffice
Features incorporated into Google Apps.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Report: Chinese Hackers Hit U.S. Personnel Networks
Hackers from China broke into the computer networks of the U.S. Office of Personnel Management earlier this year with the intention of accessing the files of tens of thousands of federal employees.
 
Charges: Russian Stole Data from U.S. Restaurants, Zoo
A Russian man arrested on bank fraud and other charges hacked into computers at restaurants in Washington, hundreds of other retail businesses, and even the Phoenix Zoo, authorities say.
 
Another Month, Another IE-Focused Patch Tuesday
Microsoft rolled out 59 vulnerabilities for Internet Explorer in June. But the IE-patching party is not over yet. Redmond published six new security bulletins on Tuesday; two, critical; three, important.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.