Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Cloud Computing
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Did Amazon Lose Millions in Outage?
Did Amazon Lose Millions in Outage?

By Jennifer LeClaire
August 20, 2013 12:34PM

    Bookmark and Share
Amazon shouldn't be having outages because there should be enough redundancy in the system. The fact that Amazon continues to have outages suggests that the system isn't fully cooked yet and it does raise a specter of risk, said Rob Enderle, principal analyst at The Enderle Group.
 



Call it the summer of outages. Following downtime from Microsoft's Outlook and Google's overall darkness for about five minutes, Amazon saw some trouble of its own on Monday. Some are estimating the 25-minute outage could cost the e-commerce giant millions of dollars in lost sales.

But it could also hurt the company's reputation, which could be more costly in the long term. This isn't the first time the e-tailer has seen outage issues with its Amazon Web Services. In January, a massive outage lasted 49 minutes.

Although some are speculating that the National Security Agency had something to do with it, most industry analysts aren't buying that argument. Still, there are so far no answers to the question of what caused the outage that resulted in visitors receiving error messages instead of product displays.

The Specter of Risk

We asked Rob Enderle, principal analyst at The Enderle Group, for his take on the Amazon (and Microsoft and Google) outage. He told us he's concerned about the e-commerce company's reputation for reliability with cloud services.

"As Amazon continues to try to run up this cloud services business, it's critical that people be able to depend upon them," he said. "If they can't, it doesn't matter what the price is because the cost of being out of business is simply too high."

As Enderle sees it, Amazon shouldn't be having outages. That, he said, is because there should be enough redundancy in the system to allow the system to failover to a backup system and continue operating.

"The fact that Amazon continues to have outages suggests that the system isn't fully cooked yet and it does raise a specter of risk," Enderle said.

Room to Grow

Newsfactor reported on Monday that 40 percent of Internet traffic disappeared when Google went down for four minutes. The outages demonstrated how much people rely on the search engine. Google didn't offer a clear explanation about what caused the outage.

Meanwhile, Microsoft fixed a problem that kept some folks from accessing Outlook.com. Microsoft blamed an unexplained "incident" on the outage.

Are the three unexplained incidents related? Enderle doesn't think so.

"These companies are trying to learn what kind of loading they can put on servers and what kind of stress the systems can take. This is indicative of the fact that they are still pretty young and until they can have a utility-like uptime people shouldn't expect them to have utility-like reliability," he said. "But eventually they will get there. The goal is to make these services utility-like so that they are on and you can depend upon them being on, short of a natural disaster."
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Cloud Computing
1.   Dropbox for Business Boosts Security
2.   Cisco Woos More Devs with DevNet
3.   Investor Wants EMC To Spin Off VMware
4.   Microsoft Layoffs Reportedly Coming
5.   Cloud Firms Offer Azure Starter Kit


advertisement
Amazon Intros Zocalo Storage Service
Online storage and sharing for business.
Average Rating:
Cisco Woos More Devs with DevNet
To create new network-aware apps.
Average Rating:
IBM Rolls Out Hybrid Cloud Services
Based on SoftLayer net infrastructure.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 
34 European Banks Hit by Android-Skirting Malware
Criminals have been finding gaping holes in Android-based two-factor authentication systems that banks around the world are using. The result: 34 banks in four European countries have been hit.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.