Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED.
Let an ISACA® certification
elevate your career.

Register today and save
Cloud Computing
DDoS Protection Powered By Verisign
Average Rating:
Rate this article:  
IBM Intros Industry-Specific Cloud Services, Big Data Solutions

IBM Intros Industry-Specific Cloud Services, Big Data Solutions
By Barry Levine

Share
Share on Facebook Share on Twitter Share on Linkedin Share on Google Plus

Laura DiDio, an analyst with Information Technology Intelligence Corp., pointed out that IBM is not only a heavyweight in general cloud services, in addition to industry-specific cloud consulting, hardware and software, but it “already has established relationships with insurance companies, HR departments” and other targeted industries and units.
 



IBM is now offering a set of customized clouds for specific industries and line-of-business buyers. The tech giant announced Thursday an expansion of its Cloud Consulting Services portfolio that provides ready-made cloud services designed for such industries as insurance or human resources.

The company said that cloud services have previously mostly focused on a “one size fits all” approach, where a menu of online computing services were available on a usage pricing model. But IBM’s move into templated, industry-specific solutions, coupled with such recent developments as Salesforce’s new, business-to-customer Salesforce One platform, indicate a new wave of tailored cloud services that offer business-specific application needs, not only generalized IT services. Other companies, such as Adobe and Salesforce, already provide cloud services targeted at such needs as those of marketing departments.

The IBM fast-start solutions are hosted on a private cloud using technology acquired by the company when it purchased global hosting company SoftLayer in the summer. Big Blue’s Global Business Services manages the solutions, which are targeted at banking, insurance, retail, telecom, and energy/utilities. According to IBM, the targeted applications can now be deployed in hours or days, instead of weeks or months.

Health Insurance Services

One timely example: the IBM Insurance Service Hub Cloud for health insurance, which provides connections to such data providers as clinics or doctors’ offices, or to patients’ mobile devices. At a time when the entire health industry is moving toward more efficient processes as it digests health reform, this targeted cloud provides such services as invoicing, claims processing and reimbursement.

There is also an analytics tool for semantic analysis of diagnostic texts, which provide assistance to doctors’ ability to diagnose conditions. IBM’s Watson supercomputer, made famous by its live TV defeat of expert human contestants on the Jeopardy game show, is being developed by the company for use as an on-demand expert service for doctors. This announcement of customized cloud solutions, however, does not specifically mention Watson.

In the realm of human resources, the new solutions include a HR cloud accelerator that can provide such services as talent management processes, compensation and succession planning, and workforce analytics.

C-Suite Model

Although it’s not industry-specific, IBM launched in June a set of cloud solutions for C-suite executives that was designed to boost innovation around customer experience. A suite for Chief Marketing Officers offers tools through the IBM Marketing Cloud, for instance, and a Watson-based service, the Watson Engagement Advisor, provides data crunching so that marketing and sales executives can better understand trends in their customer service, marketing and sales departments. Other suites were specifically created for the needs of executives in customer care, procurement, supply chain, legal and finance.

Laura DiDio, an analyst with Information Technology Intelligence Corp., pointed out that IBM is not only a heavyweight in services, hardware and software, but it “already has established relationships with insurance companies, HR departments” and other targeted industries and units.

She added that similar industry-specific cloud-based services will be undertaken by Google and others. But, DiDio noted, Google, which recently lowered its cloud prices and upped its performance to compete with IBM, Amazon and Microsoft, is a relative newcomer in services compared to “IBM’s company history of more than a hundred years.”
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Cloud Computing
1.   VMware Buys CloudVolumes' V-Apps
2.   Concerto 2200: Dedupe, Compression
3.   Office 365 Tailored for Attorneys
4.   Apple Opens China iCloud Data Center
5.   Samsung Buys SmartThings


advertisement
Concerto 2200: Dedupe, Compression
Firms save money by saving space.
Average Rating:
Samsung Buys SmartThings
To allow people, appliances to interact.
Average Rating:
Cisco Axes 6,000 Employees
Company is facing declining profits.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Find Malicious Android Apps Can Hack Gmail
A new study shows that a weakness in the Android mobile operating system can be used to steal sensitive, personal info from unwitting users. Gmail proved to be the easiest app to attack; Amazon, the hardest.
 
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Feds OK $2.3 Billion IBM-Lenovo x86 Server Deal
IBM and Lenovo are celebrating U.S. approval of their x86-based server deal, having cleared some major security hurdles. The deal makes Lenovo a major player for enterprise data centers.
 
Three New Lenovo PCs Aimed at Business Users
With businesses wanting computing solutions that do more for less money, Lenovo has unveiled three new desktop PCs that it says offer solid computing at a budget-minded price.
 

Mobile Technology Spotlight
Screen Shortage Briefly Puts Brakes on iPhone 6
RAM? Check. Antenna switch? Check. Screen? Oops. Parts suppliers for Apple have found themselves facing a shortage of screens for the new iPhone 6 as next month's release date for the new smartphone looms.
 
Bounty Offered to Coders for Oculus Rift Bugs
Coders who find bugs in software for the Oculus Rift VR immersive headset could receive a reward of at least $500 under Facebook's White Hat bounty program. Facebook acquired Oculus in March.
 
Google Glass Adds Voice Access to Phone Contacts
The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.