Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Build Apps 5x Faster
For Half the Cost
Enterprise Cloud Computing

On Force.com
Cloud Computing
DDoS Protection Powered By Verisign
Average Rating:
Rate this article:  
French Consumer Group Sues U.S. Social Networks

French Consumer Group Sues U.S. Social Networks
By Seth Fitzgerald

Share
Share on Facebook Share on Twitter Share on Linkedin Share on Google Plus

Facebook, Twitter and Google are being sued by French consumer group, UFC-Que Choisir, because of the inability of consumers to truly have control of their data once it is placed in the hands of these social networks. UFC-Que Choisir wants Facebook, Twitter and Google to change their terms of use agreements and be more upfront with users.
 



U.S. social networks are once again under fire, this time from French consumer rights group UFC-Que Choisir. The group has filed a lawsuit in the Paris high court because it views some of the business practices used by Twitter, Facebook, and Google as “abusive” and “illegal.”

UFC-Que Choisir’s primary complaint is that all three of the social networks have convoluted terms of use agreements and despite requests to change the documents and limit the collection of user data, none of the networks are budging.

With the help of YouTube videos and a news release, UFC-Que Choisir -- otherwise known as the Federal Union of Consumers -- tries to explain why the terms of use policies at the social networks are not fair to consumers. The organization said that it put the companies on notice in June 2013 but even now, the “conditions are still inaccessible, unreadable, filled with hyperlinks -- between 40 and 100 hypertext links -- sometimes referring to pages in English.”

Personal Control

The inability of consumers to truly have control of their data once it is placed in the hands of social networks concerns UFC-Que Choisir, which cited a recent survey indicating the difficulty people have managing their information. According to that survey, protection of personal data is a major concern for 85 percent of French citizens, yet only 24 percent of those surveyed were able to completely erase their online personal data.

Not only are people unable to tell what they are agreeing when they create accounts on the social networks, but their data is also exploited, according to UFC-Que Choisir. “Worse, the networks persist in [authorizing] the widespread collection, modification, preservation and use of the data of users and even of those around them," the organization said.

By bringing these complaints to the French judicial system, the group hopes that the judges will “order the suppression or modification of the myriad of contentious clauses imposed by these companies." This would mean that Facebook, Twitter, and Google would have change their policies and be more upfront with users.

Bad Terms Of Use

Anyone who has ever signed up for a large service like Twitter, iTunes, Facebook, etc., knows that terms of use agreements are usually very long and complex and therefore, very few people actually read them. Creating such complicated terms of use agreements is not inherently illegal, but it is a way for some companies to sneak in terms that many users would not support.

“Under E.U. law, personal data can only be gathered legally under strict conditions, for a legitimate purpose,” according to the European Union. “ Furthermore, persons or [organizations] which collect and manage your personal information must protect it from misuse and must respect certain rights of the data owners which are guaranteed by E.U. law.”

One aspect of the E.U.’s personal data rules is that consumers must have a way to know how companies will be using their information. These rules have not been implemented by all European nations, but UFC-Que Choisir still hopes that the French judges will find that the social networks must reform their terms of use agreements.
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Cloud Computing
1.   VMware Buys CloudVolumes' V-Apps
2.   Concerto 2200: Dedupe, Compression
3.   Office 365 Tailored for Attorneys
4.   Apple Opens China iCloud Data Center
5.   Samsung Buys SmartThings


advertisement
Concerto 2200: Dedupe, Compression
Firms save money by saving space.
Average Rating:
Samsung Buys SmartThings
To allow people, appliances to interact.
Average Rating:
Cisco Axes 6,000 Employees
Company is facing declining profits.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Feds OK $2.3 Billion IBM-Lenovo x86 Server Deal
IBM and Lenovo are celebrating U.S. approval of their x86-based server deal, having cleared some major security hurdles. The deal makes Lenovo a major player for enterprise data centers.
 
Three New Lenovo PCs Aimed at Business Users
Businesses everywhere want computing solutions that do more for less money, and Lenovo has unveiled three new desktop PCs that offer solid computing at a budget-minded price.
 

Mobile Technology Spotlight
Google Glass Adds Voice Access to Phone Contacts
The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.
 
Samsung, B&N Target Amazon with Nook Tablet
They've seen the enemy and it is Amazon. So Samsung and Barnes & Noble are teaming up to combat their common foe with a 7-inch tablet that blends Samsung’s tech, Nook’s content and e-reader platform.
 
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.