Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Enterprise I.T.
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Oracle Buys BigMachines for Automated CPQ Cloud Apps
Oracle Buys BigMachines for Automated CPQ Cloud Apps

By Jennifer LeClaire
October 23, 2013 10:49AM

    Bookmark and Share
The BigMachines buy is a good one. Oracle has been working on configure, price and quote functionality for some time. Although the company has a basic CRM offering, the BigMachines acquisition gives it a much fuller-featured offering, said Zeus Kerravala, a principal analyst at ZK Research.
 



Determined to expand its portfolio of enterprise applications for cloud computing, Oracle has announced plans to acquire BigMachines. The Chicago-based company is best known for its cloud-based Configure, Price and Quote (CPQ) solutions, which provide a logical extension of Oracle’s own cloud services. These include sales and marketing, customer service, social marketing, and commerce.

Oracle says the BigMachines acquisition will result in an end-to-end 'smarter selling' cloud solution. Together, these solutions are intended to help sales personnel be more productive and customers more satisfied, while the businesses themselves become more profitable.

“The fundamental goals of smarter selling are to provide sales teams with the information, access, and insights they need to maximize revenue opportunities and execute on all phases of the sales cycle,” said Thomas Kurian, executive vice president of Oracle Development.

“By adding BigMachines’ CPQ Cloud to the Oracle Cloud, companies will be able to drive more revenue and increase customer satisfaction with a seamlessly integrated process across marketing and sales, pricing and quoting, and fulfillment and service.”

Accelerating Conversions

According to Oracle, many companies that use sales automation technology still rely on manual, cumbersome and disconnected processes to convert opportunities into orders. This can create errors, add costs, delay revenue, and ultimately degrade the customer experience.

BigMachines’ CPQ Cloud promises to accelerate the conversion of sales opportunities into revenue by automating the sales order process with guided selling, dynamic pricing, and a workflow approval process that’s accessible anywhere, on any device.

Essentially, the CPQ Cloud solution extends sales automation to include the creation of an optimal quote. That, in turn, enables sales personnel to configure and price complex products, selecting the best options, promotions and deal terms. The application also facilitates upselling and renewals, all using automated workflows.

Competing with Partners?

We turned to Zeus Kerravala, a principal analyst at ZK Research, to get his take on Oracle’s latest buy. He told us Oracle has been working on configure, price and quote functionality for some time. Although the company has a basic CRM (customer relationship management) offering, he said the BigMachines acquisition gives it a much fuller-featured offering.

Kerravala pointed out that, “BigMachines partners with SAP and Microsoft and some of Oracle’s most prime competitors," including Salesforce.com. In fact, Salesforce is one of Big Machines' primary investors.

"It will be interesting to see how the company navigates that," Kerravala added. "If you look at what Oracle has done over the past year with some of its partnerships, we’ve seen a more partner-friendly Oracle. If that continues, those relationships with customers are likely to stay in place. Frankly, I think customers would want that.”

Overall, Kerravala thinks the BigMachines buy is a good one. Given that the acquisition price was not material enough to demand disclosure, the cost probably won’t put a dent in Oracle’s deep pockets.

“I’ve always said companies with resources need to use them in periods of uncertainty, because that’s when you see the best valuations,” Kerravala said. “That’s what Oracle is doing” now, with the BigMachines purchase.

The proposed acquisition is still subject to regulatory approval and other customary closing conditions. Until the transaction closes, each company will continue to operate independently, with business as usual.
 

Tell Us What You Think
Comment:

Name:





 Enterprise I.T.
1.   BlackBerry BES 10 Now Hosted
2.   Teaming Up: CIOs, IT Asset Managers
3.   Juniper DDoS for High-IQ Networks
4.   IBM Rolls Out Hybrid Cloud Services
5.   Windows 7 Ends Mainstream Support


advertisement
Backlash Stirs Against H-1B Visas
Debate over foreign workers continues.
Average Rating:
IBM Rolls Out Hybrid Cloud Services
Based on SoftLayer net infrastructure.
Average Rating:
Windows 7 Ends Mainstream Support
But extended support still available.
Average Rating:


advertisement
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 

Mobile Technology Spotlight
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 
Is the Amazon Fire Phone a Winner?
A late entry into a packed category of smartphones, Amazon's Fire phone offers a variety of unique features. Now, the reviewers are assessing if they're enough to make the phone stand out.
 
Review: Amazon Fire Offers New Ways To Use Phones
The Fire phone uses Android, but Amazon has modified it to the point that it's barely recognizable. That means the phone offers new ways to navigate, discover and, of course, shop.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.