News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED.
Let an ISACA® certification
elevate your career.

Register today and save
You are here: Home / Communications / MS Dynamics CRM Seen as a Catalyst
DDoS Protection Powered By Verisign
Microsoft Preaches IT-Business Unity with Dynamics CRM
Microsoft Preaches IT-Business Unity with Dynamics CRM
By Jennifer LeClaire / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
MARCH
22
2013


Microsoft Dynamics Convergence 2013 kicked off on Tuesday with a keynote address from Microsoft Business Solutions President Kirill Tatarinov. More than 11,000 people attended the conference to hear, among other things, Tatarinov discuss how to reimagine the way they engage with customers, build brand relevance and collaborate with employees with Microsoft Dynamics.

Tatarinov reinforced the idea that business functions can work more effectively when they unite with their IT counterparts. He positioned Microsoft Dynamics as a catalyst for unity, and announced new advancements in integrated marketing, embedded social capabilities, and new cloud and mobile scenarios enabled through Microsoft Dynamics solutions.

"To realize the promises and possibilities of a world ahead, organizations must be united," Tatarinov told conference attendees in New Orleans. "When a business is truly united, great things happen."

Microsoft's Mobile Play

On Day One of the conference, Microsoft announced a set of new applications for phones and tablets, which will be available with the next update to Microsoft Dynamics AX 2012. Microsoft promises the mobile applications will provide a more relevant experience based on people's roles and devices, help them connect with their social networks, and provide an engaging and actionable experience.

The Business Analyzer application is already available in the Windows Marketplace. Now, the company is making available apps for expense management, time and approvals. Expense management aims to helps workers both capture and reconcile expenses while traveling, cutting down time and effort.

As its name suggests, the Time app lets mobile workers log time on projects on the go. The goal is to reduce this administrative burden while providing businesses with the opportunity to improve working capital through decreased billing cycle times. Finally, Approvals makes it possible for managers to approve business requests such as budget requests, time sheets, submitted expense reports and purchase requisition to cut down on administrative task and time spent.

True Unified Communications

Laura DiDio, principal analyst at Information Technology Intelligence Consulting, said Microsoft has an extremely strong suite of convergence and unified communications offerings. Over the past several years, she said, the company has delivered an array of products and backed them up with strong service, support and documentation.

"Talk to many of the Microsoft Dynamics Convergence customers and they'll tell you they're not just sold on the technology -- which is rock solid -- but they're also impressed with how Microsoft works and partners with them to assist in every aspect of the product adoption, from design, testing, implementation, roll-out and after market support," DiDio told us.

She said Microsoft deserves credit for getting Dynamics Convergence right in terms of the technology, the products and the overarching strategy. She called it a very credible suite of offerings.

"Microsoft's Lync Unified Communications product is also catching fire, with 5 million seats in use now. Competitors like Cisco, Avaya and others are starting to take notice," she said. "One of the smartest things Microsoft has done in the past three years is to buy Skype. Lync and Skype have been separate products to date. But at its Lync conference last month, Microsoft said it would provide more integration between the two platforms to further its Unified Communications as a Service strategy. They're doing a very good job in this area."

Tell Us What You Think
Comment:

Name:

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN COMMUNICATIONS
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Are Government Spies Tipping Off Tor?
Less than a month ago, tech news headlines heralded a Tor Project breach. Now, some are saying that government spies are sharing information with Tor to help it prevent future breaches.
 
Backoff Malware Hits 1,000+ Businesses, Likely More
More than 1,000 businesses across the U.S. might have been affected by Backoff, a new kind of point-of-sale (PoS) malware, according to the Department of Homeland Security.
 
PlayStation Network Back Online After Attack
Sony’s PlayStation and Entertainment Network are back online after a distributed denial of service (DDoS) attack crashed the systems on Sunday. But Sony says no personal info was accessed.
 

Enterprise Hardware Spotlight
Alert: HP Recalls 5 Million Notebook AC Power Cords
HP is recalling about 5.6 million notebook computer AC power cords in the U.S. and another 446,700 in Canada because of possible overheating, which can pose a fire and burn hazard.
 
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Feds OK $2.3 Billion IBM-Lenovo x86 Server Deal
IBM and Lenovo are celebrating U.S. approval of their x86-based server deal, having cleared some major security hurdles. The deal makes Lenovo a major player for enterprise data centers.
 

Mobile Technology Spotlight
Verizon Hops on the Voice-Over-LTE Bandwagon
Wireless provider Verizon is gearing up for a nationwide launch of its Voice-over-LTE service over the next several weeks, promising clearer and crisper phone calls and a Skype-like video service.
 
Smartphone 'Kill Switch' Law in California; Will Other States Follow?
California’s new law -- signed by Gov. Jerry Brown on Monday -- aimed at deterring cellphone theft could mean most mobile phones sold in the U.S. will soon include similar “kill-switch” tech.
 
Apple To Replace 'Small Percentage' of iPhone 5 Batteries
If you've noticed your iPhone 5 isn't acting right, it might be because of a bad battery -- and you might be eligible for a replacement. Apple is offering new batteries, though only for a small percentage of users.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.