News & Information for Technology Purchasers NewsFactor Sites:     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
You are here: Home / Cloud Computing / Amazon Web Services Down Again
DDoS Protection Powered By Verisign
Amazon Web Services Suffer Second Outage in Seven Days
Amazon Web Services Suffer Second Outage in Seven Days
By Jennifer LeClaire / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus

For the second time in a week, Amazon Web Services (AWS) went down again. I repeat: Amazon Web Services went down again. The service had yet another glitch on Sunday that reportedly took some big names down with it.

According to the Wall Street Journal, prominent websites and apps, including Airbnb, Facebook's Instagram, Twitter's Vine, all suffered outages. These apps have one thing in common: they all tap into Amazon's cloud-based network, known as Elastic Compute Cloud (EC2).

"We know many of you are having trouble loading Instagram. We identified the issue and are working to fix it ASAP," Instagram posted on its Twitter feed. The BBC is reporting that the problems for U.S. consumers started around 4 p.m. ET and lasted for several hours with intermittent outages.

The Cost of Outages

Amazon could not immediately be reached for comment. During the outage, the company said it was investigating problems at its Virginia data center. According to the BBC, the problems were related to databases and the code controlling the core computers underlying AWS.

Amazon finally attributed the outages to a "partial failure of a networking device." Specifically, Amazon said the problem caused poor service in some Elastic Block Store (EBS) storage volumes, which led to some APIs (application programming interfaces) throwing errors.

"The networking device was removed from service, and we are performing a forensic investigation to understand how it failed," AWS said. "We are continuing to work on a small number of instances and volumes that require additional maintenance before they return to normal performance."

That's more than Amazon offered after last week's outage. A week ago Monday, AWS suffered an estimated 25-minute outage that could cost the e-commerce giant millions of dollars in lost sales. But it could also hurt the company's reputation, which could be more costly in the long term, especially considering that it's an ongoing issue. This e-tailer also saw outage issues with its Amazon Web Services in January, when it was down for 49 minutes.

Will Brands Pressure Amazon?

We caught up with Greg Sterling, principal analyst at Sterling Market Intelligence, to get his take on the Amazon outages. He told us the e-commerce giant is starting to see downtime with some regularity.

In fact, he pointed out a pattern: It appears that roughly once a quarter Amazon servers suffer glitches or problems and major websites go down.

"With web hosting there are always going to be occasional issues. But it's starting to become a problem for Amazon and the companies that rely on Amazon to host their sites, like Netflix," Sterling said.

"It's not clear, however, what they can do about it except put pressure on Amazon. It's up to Netflix, Facebook and Twitter to put pressure on Amazon to minimize these occurrences with additional infrastructure support and redundancy," he added.

Tell Us What You Think



Posted: 2013-08-27 @ 4:11am PT
Quick correction: the website had issues last week, not AWS.

Steve Frank:

Posted: 2013-08-27 @ 2:06am PT
Well This is really post for amazon ec2,the company's reputation, which could be more costly in the long term, especially considering that it's an ongoing issue.


Posted: 2013-08-26 @ 6:01pm PT
Amazon's Creative Cloud billing system has been down for days. Is that part of the
AWS mess?

Like Us on FacebookFollow Us on Twitter
IT departments are embracing cloud backup, but there's a lot you need to know before choosing a service provider. Learn all the critical things you need to know by accessing the white paper, "5 Things You Didn't Know About Cloud Backup". Access the White Paper now.
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Russian Gang with Stolen IDs Hacks Hosting Company
In August, a Russian cyber gang obtained what researchers called “the largest cache of stolen data." Now, those hackers may be putting their ill-gotten gains to criminal use.
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.

Enterprise Hardware Spotlight
AMD's New FX Series CPU Breaks Processing Speed Record
The new FX-8370 processor from Advanced Micro Devices has set a record for silicon processor speed, the company announced. Overclocked, the eight-core chip was measured at 8722.78 MHz.
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.

Mobile Technology Spotlight
Rumor Mill Puts Mobile Wallet in iPhone 6
Apple is moving toward the mobile wallet world with its next iPhone. The tech giant has partnered with retailers, banks and major payment networks to make it happen, according to Bloomberg.
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.

NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech | Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.