Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED.
Let an ISACA® certification
elevate your career.

Register today and save
Hardware
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
No, the Cat Didn
No, the Cat Didn't Pee on Your Dell Latitude Ultrabook

By Jennifer LeClaire
October 30, 2013 1:46PM

    Bookmark and Share
SteveB, a senior technical consultant for Dell, said in the company's customer support forums that Dell has determined the smell is not related to cat urine or any biological contaminate. "The issue has been corrected on new units currently being ordered," he wrote. "We are currently finalizing plans for a full resolution for those who still have a unit that exhibits the issue."
 



You've read about laptops overheating and catching on fire. You've even heard about iPhone electrocutions. But mobile devices that stink like cat pee?

Yes, Dell admits it.

It seems the Dell Latitude E6430u Ultrabook smells like your favorite kitty's litter box. Although the odor is reportedly strong, Dell said it's not a health hazard.

"So a few weeks ago I got a new Latitude 6430u for work. The machine is great, but it smells as if it was assembled near a tomcat's litter box. It is truly awful! It seems to be coming from the keyboard. Anybody got any advice on removing the smell?" wrote a poster called "Three West" in the company's support forum.

A Client Embarrassment

A poster who calls himself "Hotecha" had the same problem. "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."

On at least two occasions, Dell technicians suggested the customers clean the machine. "I am sorry about this, you can clean the laptop air vents using the can of compressed air, if the issue still persists, I would suggest you to contact the local technician and they will help you further," Senthil S, who works for Dell, wrote. Three West replied, "No amount of compressed air is going to help the awful stench coming from the keyboard."

Finally, SteveB, a senior technical consultant for Dell, posted an update in the company's customer support forums. He said the issue was fully investigated and Dell has determined that the smell is not at all related to cat urine or any biological contaminate.

"Further testing revealed that there is no health hazard related to the smell. The issue has been corrected on new units currently being ordered," he wrote. "We are currently finalizing plans for a full resolution for those who still have a unit that exhibits the issue. I am hoping to post a root cause..."

New Precision a Hit with Engineers

No complaints so far on Dell's latest laptop. The Precision M3800 offers an ultra-thin form factor aimed at digital content creators and engineers looking for portability. The new machine is less than three-quarters of an inch thin and weighs 4.15 pounds.

The M3800 totes Windows 8.1 Pro and is loaded with 16GB of memory and a fourth-generation Intel Core i7 processor. It also comes equipped with Nvidia Optimus technology to maximize battery life.

"The M3800 from Dell is elegant and incredibly powerful for its size. My work looks amazing in the DirectX 11 capable viewport inside Maya at a whopping 3200x1800 screen res, and working with Mudbox using the touch screen controls is really nice," said Mathew Doyle who works in Autodesk's Media & Entertainment Technical Marketing group. "It's fast, ultra-quiet, and has more than enough horsepower for my needs."
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Hardware
1.   Schools Buy Million Chromebooks in Q2
2.   US Orders a New Cray for Nuclear Arms
3.   PC Shipment Slump Bottoms Out
4.   IBM Earmarks $3B for Next-Gen Chips
5.   Most Networks Not Ready for IoT


advertisement
Most Networks Not Ready for IoT
But most enterprises are prepared.
Average Rating:
Gartner Sees Tablets Up, PCs Down
But PC sales are recovering.
Average Rating:
Review: Tablets with Keyboard Covers
How do Surface and Lumia stack up?
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Juniper DDoS Solution Aims at High-IQ Networks
In the face of more complex attacks, Juniper Networks is boosting its DDoS Secure solution to help companies mitigate the threats with more effective security intelligence throughout the network fabric.
 
Large-Volume DDoS Attacks Hit Record in 2014
The number of distributed denial-of-service (DDoS) attacks set a record in the first half of 2014, according to a report by Arbor Networks. The number of attacks over 20 GB/sec doubled.
 
U.N.: Nations Hide Rise in Private Digital Snooping
Governments on every continent are hiding an increasing reliance on private companies to snoop on citizens' digital lives, the U.N. human rights office says, with grave concerns about privacy.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.