Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Please click for more information, or scroll down to pass the ad, or Close Ad.
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
Cloud Computing
Fiercely productive scanners
Average Rating:
Rate this article:  
Grinch Hits Netflix on Christmas Eve; Net Services Blamed
Grinch Hits Netflix on Christmas Eve; Net Services Blamed

By Adam Dickter
December 26, 2012 11:28AM

    Bookmark and Share
"The situation may be more damaging for Amazon than Netflix, since it qualifies as the third major failure for AWS during 2012," said analyst Charles King. "While online retailers and social networking sites were mainly impacted by the first two events, the Christmas Eve outage may leave many wondering whether AWS is literally ready for prime time."
 



If you were one of millions who sat down after Christmas Eve dinner to curl up with a good movie on Netflix, you may well have been disappointed; and not just because Dark Knight Rising wasn't listed in the new releases.

Netflix suffered an unfortunately timed outage lasting about seven-and-a-half hours Monday night, causing more people to spend quality time actually talking to their relatives. Red-faced Netflix issued an apology, although it blamed the outage on technical troubles its service provider Amazon was having.

Terrible Timing

"We're sorry for the Christmas Eve outage and we're aware that many of you are having trouble streaming," the company posted on its Facebook page Monday. "Our teams are working hard along with Amazon Web Services to address the issue, and we hope to be back up as quickly as possible. Stay tuned for an update once the problem has been resolved."

The company even acknowledged the "terrible timing" in a tweet at 4:25 p.m. on Dec. 24, promising that engineers were hard at work on the problem.

That was followed on Christmas afternoon with a "huge thanks to members for being patient. You should now be able to stream Netflix as you normally do. We hope everyone has a wonderful holiday."

Behind the Scenes

The trouble wasn't the fault of the Los Gatos, Calif.-based video-rental giant, which had 26 million subscribers as of the middle of last year. Netflix uses Amazon's Web Services (AWS), based in northern Virginia, for streaming, and attributed the difficulty to Amazon.

In its status dashboard on Monday at 3:15 p.m. Pacific time, Amazon reported about its CloudSearch service: "Creating new domains and indexing operations are unavailable in us-east-1. Existing search domains continue to serve search queries."

Earlier, at 1:50 p.m. Pacific time, AWS reported this about its Elastic Load Balancer service: "We are investigating increased error rates for Elastic Load Balancing API calls in the US-EAST-1 region. This issue does not affect traffic on running load balancers, but the API may report that instances are out of service for some calls."

There was also an issue with the 'Elastic Beanstalk' system. All issues were resolved by the next morning.

In response to our request for comment, Amazon provided the following statement: "On December 24, AWS experienced issues with the Elastic Load Balancing service that impacted some customers in the US-EAST region. Impacted customers started to recover the evening of December 24 and the service was fully recovered and functioning correctly on December 25. " (continued...)

1  |  2  |  Next Page >

 

Tell Us What You Think
Comment:

Name:



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Cloud Computing
1.   IBM Adds Disaster Recovery to SoftLayer
2.   VMware Rolls Out DR-as-a-Service
3.   Red Hat Unveils OpenShift Marketplace
4.   Dropbox Rolls Out Business Service
5.   AWS Launches Cost Explorer Utility


advertisement
Dropbox Rolls Out Business Service
For long, slow move into the enterprise.
Average Rating:
VMware Horizon 6 Folds In AirWatch
Delivers both published apps, desktops.
Average Rating:
IBM Mainframes Celebrate 50 Years
Unveils new cloud services for business.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
IBM Offers Security, Disaster Recovery as SoftLayer Service
New disaster recovery and security services for SoftLayer clients are being added by IBM. Big Blue said the new capabilities will speed cloud adoption by alleviating concern over business continuity.
 
How To Beat the Heartbleed Bug
Heartbleed headlines continue as IT admins scramble for answers no one has. Early reports of stolen personal data, including 900 social insurance numbers in Canada, are starting to trickle in.
 
After Heartbleed, OpenSSL Calls for More Support
The president of the OpenSSL Foundation says more support is needed from companies and governments that use its software so that it can better spot and fix flawed pieces of code such as Heartbleed.
 

Enterprise Hardware Spotlight
Vaio Fit 11A Battery Danger Forces Recall by Sony
Using a Sony Vaio Fit 11A laptop? It's time to send it back to Sony. In fact, Sony is encouraging people to stop using the laptop after several reports of its Panasonic battery overheating.
 
Continued Drop in Global PC Shipments Slows
Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
 
Google Glass Finds a Home in Medical Education, Practice
Google Glass may find its first markets in verticals in which hands-free access to data is a boon. Medicine is among the most prominent of those, as seen in a number of Glass experiments under way.
 

Mobile Technology Spotlight
Amazon 3D Smartphone Pics Leaked
E-commerce giant Amazon is reportedly set to launch a smartphone after years of development. Photos of the phone, which may feature a unique 3D interface, were leaked by tech pub BGR.
 
Zebra Tech Buys Motorola Enterprise for $3.45B
Weeks after Lenovo bought Motorola Mobility’s assets from Google for $2.91 billion, Zebra Technologies is throwing down $3.45 billion for Motorola’s Enterprise business in an all-cash deal.
 
CTIA Caves, Volunteers Kill Switch Plan
After bucking against the concept of a smartphone kill switch, the CTIA just announced the “Smartphone Anti-Theft Voluntary Commitment” to thwart smartphone thefts in the U.S.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.