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Grinch Hits Netflix on Christmas Eve; Net Services Blamed By Adam Dickter December 26, 2012 11:28AM     "The situation may be more damaging for Amazon than Netflix, since it qualifies as the third major failure for AWS during 2012," said analyst Charles King. "While online retailers and social networking sites were mainly impacted by the first two events, the Christmas Eve outage may leave many wondering whether AWS is literally ready for prime time."   Related Topics Netflix Amazon Web Services Cloud Data Storage Entertainment Movies Latest News Google Buys Into Wind-Power Drones Kim Dotcom Claims Two-Factor Patent HP PCs Aim for Flexibility, Mobility Twitter Hoping To Halt Hack Attacks Viva Movil! Buy a Phone from J.Lo If you were one of millions who sat down after Christmas Eve dinner to curl up with a good movie on Netflix, you may well have been disappointed; and not just because Dark Knight Rising wasn't listed in the new releases. Netflix suffered an unfortunately timed outage lasting about seven-and-a-half hours Monday night, causing more people to spend quality time actually talking to their relatives. Red-faced Netflix issued an apology, although it blamed the outage on technical troubles its service provider Amazon was having. Terrible Timing "We're sorry for the Christmas Eve outage and we're aware that many of you are having trouble streaming," the company posted on its Facebook page Monday. "Our teams are working hard along with Amazon Web Services to address the issue, and we hope to be back up as quickly as possible. Stay tuned for an update once the problem has been resolved." The company even acknowledged the "terrible timing" in a tweet at 4:25 p.m. on Dec. 24, promising that engineers were hard at work on the problem. That was followed on Christmas afternoon with a "huge thanks to members for being patient. You should now be able to stream Netflix as you normally do. We hope everyone has a wonderful holiday." Behind the Scenes The trouble wasn't the fault of the Los Gatos, Calif.-based video-rental giant, which had 26 million subscribers as of the middle of last year. Netflix uses Amazon's Web Services (AWS ), based in northern Virginia, for streaming, and attributed the difficulty to Amazon. In its status dashboard on Monday at 3:15 p.m. Pacific time, Amazon reported about its CloudSearch service: "Creating new domains and indexing operations are unavailable in us-east-1. Existing search domains continue to serve search queries." Earlier, at 1:50 p.m. Pacific time, AWS reported this about its Elastic Load Balancer service: "We are investigating increased error rates for Elastic Load Balancing API calls in the US-EAST-1 region. This issue does not affect traffic on running load balancers, but the API may report that instances are out of service for some calls." There was also an issue with the 'Elastic Beanstalk' system. All issues were resolved by the next morning. In response to our request for comment, Amazon provided the following statement: "On December 24, AWS experienced issues with the Elastic Load Balancing service that impacted some customers in the US-EAST region. Impacted customers started to recover the evening of December 24 and the service was fully recovered and functioning correctly on December 25. " (continued...) 1  |  2  |  Next Page >   Tell Us What You Think Comment: Name: Also Visit: iPad Info Center Billions of Bytes Mobile Device Now Apple Info Center TopTechWire.com Panasonic Toughbook® mobile computers are engineered to withstand drops, spills, dust and grime, and to perform in the harshest environments. Rugged reliability, low cost of ownership and accolades from reviewers are just a few of the reasons why Toughbook computers keep winning over the world's toughest users. Click here to learn more.  Cloud & Virtualization 1.   Nvidia GPU Boosts Citrix XenDesktop 2.   Dell Kills Its In-House Public Cloud 3.   Cloud Computing Gains Another Rival 4.   Investors Funding Cyberwarfare 5.   HP Boosts Data Center IT Automation SAP Tools Gave 49ers' Scouting Edge Big tech trends get applied to sports. Average Rating: Nvidia GPU Boosts Citrix XenDesktop Remote access to graphic-intense apps. Average Rating: Dell Kills Its In-House Public Cloud Will instead offer partner marketplace. Average Rating:

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Enterprise Hardware Spotlight

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Mobile Enterprise Spotlight

Viva Movil! Buy a Phone from J.Lo Latina pop sensation and entrepreneur Jennifer Lopez is teaming with Verizon Wireless on a new 4G LTE network and wireless service dubbed Viva Movil by Jennifer Lopez, aimed at the U.S. Latino market.   Samsung Sells 10 Million Galaxy S IVs -- Four Every Second The new Galaxy S IV smartphone from Samsung is off to a strong start. The South Korean manufacturer has announced that global sales for the device have exceeded 10 million units in one month.   Google Adds Conversational Search to Chrome If you like chatting with Siri, sending voice texts while driving or telling your Xbox when to pause or rewind a DVD, you're going to enjoy the upgrade to Google's Chrome browser.

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