San Francisco, CA -- September 5, 2012 -- FreeCRM.com, the world's #1 leader in SaaS CRM services today announced that the country of Panama has implemented over 100 seats of its namesake CRM product to automate call center operations and to streamline governmental services in the Office of Social Services, La Caja de Seguro Social.
Implementing FreeCRM.com by the country of Panama gives the country's 3.5 million citizens a high degree of customer service by providing instant information, access and management of call center operations for the country's Social Services department. Handling phone calls from 3.5 million citizens, by email and other channels using FreeCRM.com's powerful information management and breadth of features provides significant benefit to government bodies who deal with the public on a regular basis and need advanced software that is easy to deploy and use.
FreeCRM.com is used by more and more governments to use in many areas, providing citizens with powerful contact center features that are typically found in much more expensive CRM products from SAP, Oracle, and Salesforce .com. As an example, SAP has recently announced a product with a 12-week deployment window, whereas FreeCRM.com can be deployed in minutes to hours. Government, like everyone else including small and large organizations, needs simplicity and value, and FreeCRM.com is the leader in both categories.
With over 250,000 customers in over 200 countries, FreeCRM.com has been recognized again and again as the clear choice for CRM that is simple, powerful, and cost effective and allows you to achieve your goal -- getting and keeping more customers. Our trusted cloud CRM platform helps employees collaborate and connect easily with customers like never before. Low cost, low risk and quick results are achieved with no long-term contracts in the world's most popular CRM.