News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
You are here: Home / Applications / Tech Surge To Fix HealthCare.gov Site
DDoS Protection Powered By Verisign
Tech Surge Aims To Fix What Ails HealthCare.gov Site
Tech Surge Aims To Fix What Ails HealthCare.gov Site
By Nancy Owano / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
NOVEMBER
01
2013


Is every day Halloween? That is what the team members of HealthCare.gov, the federal insurance Web site, might have asked last month as the site's October 1 debut enabling a historic health system overhaul and insurance signup turned into weeks of haunting outages and outrage from dismayed and disgruntled former supporters.

The confidence of many affordable plan seekers who had championed Obamacare as a great idea was shaken. Those trying to sign up in the first week experienced outages and long waits and many gave up trying to register.

The government has responded with a firm commitment that when the going gets rough they can really get going. They are determined to get this right. Now more details are emerging about the “tech surge” for HealthCare.gov announced on October 22 that is designed to usher in the fixes.

The news is that a smart cadre of engineers and programmers from tech companies have jumped on board to help fix technical issues troubling HealthCare.gov. Google, Red Hat and Oracle are among those companies.

Two Names on Board

Julie Bataille, a spokeswoman for the Centers for Medicare and Medicaid Services, provided more details about the surge in a blog post on the HHS (Health and Human Services) Web site on Thursday:

“As part of the 'Tech Surge,' we’ve added key personnel from the government and private sector, including expert engineers and technology managers," she said. "These dozens of people are strengthening and reinforcing the team we have working 24/7 to address the problems around HealthCare.gov.”

She said those climbing on board are from leading technology companies such as Red Hat and Oracle and include individuals with expertise on site reliability, stability and scalability. She said two of those key personnel are Michael Dickerson and Greg Gershman.

Michael (Mikey) Dickerson, a site reliability engineer on leave from Google, is working on the stability of the Web site. “He has expertise in diving into any layer of the tech stack, from the metal to the application code to the people that write it,” she said, “in order to deliver some of the world's most reliable online services.”

Clear Path Forward

Greg Gershman is Director of Innovation for Washington D.C.-based Mobomo, a mobile app design and development company. “Greg is a developer and entrepreneur with experience running agile development teams and creating better user experiences when interacting with government,” said Bataille.

His company, which helps businesses and organizations build mobile applications, is no stranger to government work. The company built the official U.S. Navy apps for iOS, Android, and Chromebook. The apps help connect families with events and news about sailors at sea. The firm also tackled a system for NASA.gov and subdomains in 13 weeks, replacing an older proprietary system with a Drupal open-source content management system powered by Amazon Web Services. (continued...)

1  |  2  |  Next Page >

Tell Us What You Think
Comment:

Name:

Pluto Lane:

Posted: 2013-11-09 @ 12:55pm PT
Here's an answer:

Contract it out to the private sector to build and implement because they can do it so much better than the government can.

Oh... wait.

That's exactly what they did.

Michael O'Daniel:

Posted: 2013-11-02 @ 7:38am PT
I think it's pathetic and outrageous that this debacle ever happened in the first place. Government agencies either do not care or are totally incompetent when it comes to managing IT properly -- they waste millions or billions of taxpayer money and no one has accountability, or loses his/her job, as a result of doing so. This was supposed to be a tech-savvy administration, but the agencies still don't know how to write reqs properly, how to hire and manage the right vendors, and how to implement IT projects that are secure and properly serve the users they are allegedly designed to serve. Does anyone have an answer for that?

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN APPLICATIONS
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
 
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Mobile Technology Spotlight
Samsung Maps Its Way with Nokia's 'Here' App for Galaxy Phones
Korean electronics giant Samsung has opted to license Here, Nokia’s mapping app -- formerly known as Nokia Maps -- for its Tizen-powered smart devices and Samsung Gear S wearable.
 
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
 
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech | Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.