Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Please click for more information, or scroll down to pass the ad, or Close Ad.
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
Mobile Tech
24/7/365 Network Uptime
Average Rating:
Rate this article:  
Did Amazon Lose Millions in Outage?
Did Amazon Lose Millions in Outage?

By Jennifer LeClaire
August 20, 2013 12:34PM

    Bookmark and Share
Amazon shouldn't be having outages because there should be enough redundancy in the system. The fact that Amazon continues to have outages suggests that the system isn't fully cooked yet and it does raise a specter of risk, said Rob Enderle, principal analyst at The Enderle Group.
 



Call it the summer of outages. Following downtime from Microsoft's Outlook and Google's overall darkness for about five minutes, Amazon saw some trouble of its own on Monday. Some are estimating the 25-minute outage could cost the e-commerce giant millions of dollars in lost sales.

But it could also hurt the company's reputation, which could be more costly in the long term. This isn't the first time the e-tailer has seen outage issues with its Amazon Web Services. In January, a massive outage lasted 49 minutes.

Although some are speculating that the National Security Agency had something to do with it, most industry analysts aren't buying that argument. Still, there are so far no answers to the question of what caused the outage that resulted in visitors receiving error messages instead of product displays.

The Specter of Risk

We asked Rob Enderle, principal analyst at The Enderle Group, for his take on the Amazon (and Microsoft and Google) outage. He told us he's concerned about the e-commerce company's reputation for reliability with cloud services.

"As Amazon continues to try to run up this cloud services business, it's critical that people be able to depend upon them," he said. "If they can't, it doesn't matter what the price is because the cost of being out of business is simply too high."

As Enderle sees it, Amazon shouldn't be having outages. That, he said, is because there should be enough redundancy in the system to allow the system to failover to a backup system and continue operating.

"The fact that Amazon continues to have outages suggests that the system isn't fully cooked yet and it does raise a specter of risk," Enderle said.

Room to Grow

Newsfactor reported on Monday that 40 percent of Internet traffic disappeared when Google went down for four minutes. The outages demonstrated how much people rely on the search engine. Google didn't offer a clear explanation about what caused the outage.

Meanwhile, Microsoft fixed a problem that kept some folks from accessing Outlook.com. Microsoft blamed an unexplained "incident" on the outage.

Are the three unexplained incidents related? Enderle doesn't think so.

"These companies are trying to learn what kind of loading they can put on servers and what kind of stress the systems can take. This is indicative of the fact that they are still pretty young and until they can have a utility-like uptime people shouldn't expect them to have utility-like reliability," he said. "But eventually they will get there. The goal is to make these services utility-like so that they are on and you can depend upon them being on, short of a natural disaster."
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Mobile Tech
1.   Cortana Fills Windows Phone Gap
2.   Galaxy S5 Phone: Less Can Be More
3.   Beware: Facebook Shares Your Locale
4.   Android Gets Chrome Remote Desktop
5.   Amazon 3D Smartphone Pics Leaked


advertisement
BlackBerry Drops T-Mobile After Spat
Moving on to other carriers after snub.
Average Rating:
Cortana Fills Windows Phone Gap
Siri-like virtual assistant has promise.
Average Rating:
Galaxy S5 Phone: Less Can Be More
Most formidable iPhone competitor yet.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Heartbleed Could Cost Millions, Could Have Been Prevented
Early estimates of Heartbleed’s cost to enterprises are running in the millions. The reason: revoking all the SSL certificates the bug exposed will come at a very hefty price. Some say it all could have been avoided.
 
Michaels Says Nearly 3M Credit, Debit Cards Breached
Arts and crafts retail giant Michaels Stores has confirmed that a data breach at its POS terminals from May 2013 to Jan. 2014 may have exposed nearly 3 million customer credit and debit cards.
 
Google's Street View Software Unravels CAPTCHAs
The latest software Google uses for its Street View cars to read street numbers in images for Google Maps works so well that it also solves CAPTCHAs, those puzzles designed to defeat bots.
 

Enterprise Hardware Spotlight
Vaio Fit 11A Battery Danger Forces Recall by Sony
Using a Sony Vaio Fit 11A laptop? It's time to send it back to Sony. In fact, Sony is encouraging people to stop using the laptop after several reports of its Panasonic battery overheating.
 
Continued Drop in Global PC Shipments Slows
Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
 
Google Glass Finds a Home in Medical Education, Practice
The innovative headpiece may find its niche in markets where hands-free access to data can be a big advantage. Glass experiments for doctors are already under way, with some promising results.
 

Mobile Technology Spotlight
Review: Siri-Like Cortana Fills Windows Phone Gap
With the new Cortana virtual assistant, Windows catches up with Apple's iOS and Google's Android in a major way, taking some of the best parts of Apple's and Google's virtual assistants, with new tools too.
 
With Galaxy S5, Samsung Proves Less Can Be More
Samsung has produced the most formidable rival yet to the iPhone 5s: the Galaxy S5. The device is the fifth edition of the company's successful line of Galaxy S smartphones, and shows less can be more.
 
Facebook Rolls Out Potentially Intrusive Location-Sharing
Looking for friends? Facebook users in the U.S. will soon be able to see which of their friends are nearby, using a smartphone's GPS. Could be a cool feature in some cases, or way too much information.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.