Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Cloud Computing
Tame your scariest paperwork. Find Out How
Average Rating:
Rate this article:  
Amazon Web Services Suffer Second Outage in Seven Days
Amazon Web Services Suffer Second Outage in Seven Days

By Jennifer LeClaire
August 26, 2013 10:09AM

    Bookmark and Share
'It appears that roughly once a quarter Amazon servers suffer glitches or problems and major websites go down. It's starting to become a problem for Amazon and the companies that rely on Amazon to host their sites, like Netflix. It's not clear what they can do about it except put pressure on Amazon," said Sterling Market Intelligence analyst Greg Sterling.
 



For the second time in a week, Amazon Web Services (AWS) went down again. I repeat: Amazon Web Services went down again. The service had yet another glitch on Sunday that reportedly took some big names down with it.

According to the Wall Street Journal, prominent websites and apps, including Airbnb, Facebook's Instagram, Twitter's Vine, all suffered outages. These apps have one thing in common: they all tap into Amazon's cloud-based network, known as Elastic Compute Cloud (EC2).

"We know many of you are having trouble loading Instagram. We identified the issue and are working to fix it ASAP," Instagram posted on its Twitter feed. The BBC is reporting that the problems for U.S. consumers started around 4 p.m. ET and lasted for several hours with intermittent outages.

The Cost of Outages

Amazon could not immediately be reached for comment. During the outage, the company said it was investigating problems at its Virginia data center. According to the BBC, the problems were related to databases and the code controlling the core computers underlying AWS.

Amazon finally attributed the outages to a "partial failure of a networking device." Specifically, Amazon said the problem caused poor service in some Elastic Block Store (EBS) storage volumes, which led to some APIs (application programming interfaces) throwing errors.

"The networking device was removed from service, and we are performing a forensic investigation to understand how it failed," AWS said. "We are continuing to work on a small number of instances and volumes that require additional maintenance before they return to normal performance."

That's more than Amazon offered after last week's outage. A week ago Monday, AWS suffered an estimated 25-minute outage that could cost the e-commerce giant millions of dollars in lost sales. But it could also hurt the company's reputation, which could be more costly in the long term, especially considering that it's an ongoing issue. This e-tailer also saw outage issues with its Amazon Web Services in January, when it was down for 49 minutes.

Will Brands Pressure Amazon?

We caught up with Greg Sterling, principal analyst at Sterling Market Intelligence, to get his take on the Amazon outages. He told us the e-commerce giant is starting to see downtime with some regularity.

In fact, he pointed out a pattern: It appears that roughly once a quarter Amazon servers suffer glitches or problems and major websites go down.

"With web hosting there are always going to be occasional issues. But it's starting to become a problem for Amazon and the companies that rely on Amazon to host their sites, like Netflix," Sterling said.

"It's not clear, however, what they can do about it except put pressure on Amazon. It's up to Netflix, Facebook and Twitter to put pressure on Amazon to minimize these occurrences with additional infrastructure support and redundancy," he added.
 

Tell Us What You Think
Comment:

Name:

Andy:

Posted: 2013-08-27 @ 4:11am PT
Quick correction: amazon.com the website had issues last week, not AWS.

Steve Frank:

Posted: 2013-08-27 @ 2:06am PT
Well This is really post for amazon ec2,the company's reputation, which could be more costly in the long term, especially considering that it's an ongoing issue.

http://www.cloudways.com/en/amazon-managed-cloud-hosting.php

Dan:

Posted: 2013-08-26 @ 6:01pm PT
Amazon's Creative Cloud billing system has been down for days. Is that part of the
AWS mess?



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Cloud Computing
1.   Dropbox for Business Boosts Security
2.   Cisco Woos More Devs with DevNet
3.   Investor Wants EMC To Spin Off VMware
4.   Microsoft Layoffs Reportedly Coming
5.   Cloud Firms Offer Azure Starter Kit


advertisement
Amazon Intros Zocalo Storage Service
Online storage and sharing for business.
Average Rating:
Cisco Woos More Devs with DevNet
To create new network-aware apps.
Average Rating:
IBM Rolls Out Hybrid Cloud Services
Based on SoftLayer net infrastructure.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
New Web Tracking Technologies Defeat Privacy Protections
Recently developed Web tracking tools are able to circumvent even the best privacy defenses, according to a new study by researchers at Princeton and the University of Leuven in Belgium.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.