News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Microsoft/Windows
Gartner's #1 for endpoint backup
Average Rating:
Rate this article:  
Microsoft Preaches IT-Business Unity with Dynamics CRM

Microsoft Preaches IT-Business Unity with Dynamics CRM
By Jennifer LeClaire

Share
Share on Facebook Share on Twitter Share on Linkedin Share on Google Plus

"Talk to many of the Microsoft Dynamics Convergence customers and they'll tell you they're not just sold on the technology -- which is rock solid -- but they're also impressed with how Microsoft works and partners with them to assist in every aspect of the product adoption," said analyst Laura DiDio about Microsoft Dynamics CRM.
 



Microsoft Dynamics Convergence 2013 kicked off on Tuesday with a keynote address from Microsoft Business Solutions President Kirill Tatarinov. More than 11,000 people attended the conference to hear, among other things, Tatarinov discuss how to reimagine the way they engage with customers, build brand relevance and collaborate with employees with Microsoft Dynamics.

Tatarinov reinforced the idea that business functions can work more effectively when they unite with their IT counterparts. He positioned Microsoft Dynamics as a catalyst for unity, and announced new advancements in integrated marketing, embedded social capabilities, and new cloud and mobile scenarios enabled through Microsoft Dynamics solutions.

"To realize the promises and possibilities of a world ahead, organizations must be united," Tatarinov told conference attendees in New Orleans. "When a business is truly united, great things happen."

Microsoft's Mobile Play

On Day One of the conference, Microsoft announced a set of new applications for phones and tablets, which will be available with the next update to Microsoft Dynamics AX 2012. Microsoft promises the mobile applications will provide a more relevant experience based on people's roles and devices, help them connect with their social networks, and provide an engaging and actionable experience.

The Business Analyzer application is already available in the Windows Marketplace. Now, the company is making available apps for expense management, time and approvals. Expense management aims to helps workers both capture and reconcile expenses while traveling, cutting down time and effort.

As its name suggests, the Time app lets mobile workers log time on projects on the go. The goal is to reduce this administrative burden while providing businesses with the opportunity to improve working capital through decreased billing cycle times. Finally, Approvals makes it possible for managers to approve business requests such as budget requests, time sheets, submitted expense reports and purchase requisition to cut down on administrative task and time spent.

True Unified Communications

Laura DiDio, principal analyst at Information Technology Intelligence Consulting, said Microsoft has an extremely strong suite of convergence and unified communications offerings. Over the past several years, she said, the company has delivered an array of products and backed them up with strong service, support and documentation.

"Talk to many of the Microsoft Dynamics Convergence customers and they'll tell you they're not just sold on the technology -- which is rock solid -- but they're also impressed with how Microsoft works and partners with them to assist in every aspect of the product adoption, from design, testing, implementation, roll-out and after market support," DiDio told us.

She said Microsoft deserves credit for getting Dynamics Convergence right in terms of the technology, the products and the overarching strategy. She called it a very credible suite of offerings.

"Microsoft's Lync Unified Communications product is also catching fire, with 5 million seats in use now. Competitors like Cisco, Avaya and others are starting to take notice," she said. "One of the smartest things Microsoft has done in the past three years is to buy Skype. Lync and Skype have been separate products to date. But at its Lync conference last month, Microsoft said it would provide more integration between the two platforms to further its Unified Communications as a Service strategy. They're doing a very good job in this area."
 

Tell Us What You Think
Comment:

Name:



IT departments are embracing cloud backup, but there's a lot you need to know before choosing a service provider. Learn all the critical things you need to know by accessing the white paper, "5 Things You Didn't Know About Cloud Backup". Access the White Paper now.


 Microsoft/Windows
1.   Windows 9 Preview Date: Sept. 30?
2.   Price Wars Hitting Laptop Market?
3.   Office 365 Tailored for Attorneys
4.   Plan Your Move from Windows 7 Now
5.   Microsoft Patch Tuesday Stars IE


advertisement
China Puts Microsoft Under the Lens
Official anti-monopoly probe launched.
Average Rating:
Plan Your Move from Windows 7 Now
But don't rush to deploy Windows 8.
Average Rating:
Dynamics CRM Online Extends Reach
Now available in 17 more countries.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Find Malicious Android Apps Can Hack Gmail
A new study shows that a weakness in the Android mobile operating system can be used to steal sensitive, personal info from unwitting users. Gmail proved to be the easiest app to attack; Amazon, the hardest.
 
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Feds OK $2.3 Billion IBM-Lenovo x86 Server Deal
IBM and Lenovo are celebrating U.S. approval of their x86-based server deal, having cleared some major security hurdles. The deal makes Lenovo a major player for enterprise data centers.
 
Three New Lenovo PCs Aimed at Business Users
With businesses wanting computing solutions that do more for less money, Lenovo has unveiled three new desktop PCs that it says offer solid computing at a budget-minded price.
 

Mobile Technology Spotlight
Screen Shortage Briefly Puts Brakes on iPhone 6
RAM? Check. Antenna switch? Check. Screen? Oops. Parts suppliers for Apple have found themselves facing a shortage of screens for the new iPhone 6 as next month's release date for the new smartphone looms.
 
Bounty Offered to Coders for Oculus Rift Bugs
Coders who find bugs in software for the Oculus Rift VR immersive headset could receive a reward of at least $500 under Facebook's White Hat bounty program. Facebook acquired Oculus in March.
 
Google Glass Adds Voice Access to Phone Contacts
The latest update to Google Glass will let users access their top 20 phone contacts with voice commands alone. A user can then choose a phone call, Google hangouts, e-mail or text messaging.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.