MaintenanceNet, Inc. has launched a new release of its Service360 platform and AutoQuote tool, which combine to represent what the vendor calls the first proven automated service contract quoting and ordering solution designed for channel partner enablement. Now available, the release delivers unprecedented quoting and ordering flexibility, and offers new capabilities for streamlining service sales transactions for manufacturers, distributors, resellers and their end customers.
AutoQuote now offers a number of innovative new features including QuoteDirect, which gives resellers the option to have automated, manufacturer-approved service quotes delivered directly to their end customers, further reducing the time and administrative steps associated with the overall service sales process. In addition, resellers can now edit and download quotes via the web-based Service360 platform, brand them with their logo and then deliver them directly to their end customers via email -- all from a single, centralized online location and in just a few easy steps.
First launched in 2011, AutoQuote drives millions of dollars in recurring revenue each quarter for the manufacturers, distributors and resellers that MaintenanceNet serves by automating the time-consuming task of generating service renewal quotes.
Combining big data
expertise with proven automation and cloud
computing technology, the solution is designed to create a cost-effective process for quickly identifying and closing "low-dollar" service sales opportunities. For end customers, this process ensures that valuable IT assets continue to be protected by service agreements, and for manufacturers and their partners, it translates into new revenue streams and stronger ties with customers and channel partners.
"Through service contract innovation and automation, and a continued focus on data quality, MaintenanceNet continues to find new ways to increase bottom line revenue for our customers and give them a way to better serve their clients at the same time," said Scott Herron, CEO of MaintenanceNet. "With this new release, we are moving forward with our mission to redefine service contract management and give our customers even more of a competitive edge in the market."
Expanded AutoQuote Options for Customers
Finding a way to better address customer needs is a key driver to selling more services, according to Herron, and MaintenanceNet's new features focus on providing added flexibility in a number of areas to accomplish just that. New features include:
- Ability to quote services with one, two and three year durations, giving customers more purchase options and savings they can obtain by purchasing multiple years of service instead of just one year, which increases the likelihood of a sale.
- Ability to easily create service quotes for all products on a single contract or for individual products on that contract.
- Real-time exchange rate calculations for international transactions -- to build increased accuracy and convenience into global sales efforts, with MaintenanceNet supporting over 85 different currencies.
More information on MaintenanceNet is available at www.maintenancenet.com.