Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Eliminate costly downtime!
Find out how with Free White Paper
& enter to win a Samsung Galaxy Note

www.apc.com
Business Briefing
24/7/365 Network Uptime!
Average Rating:
Rate this article:  
Instagram Responds to Users Irate over Policy Changes
Instagram Responds to Users Irate over Policy Changes

By Barry Levine
December 20, 2012 9:25AM

    Bookmark and Share
Instagram said it could share user data with Facebook and outside advertisers. It said Instagram users agreed "a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotion, without any compensation to you."
 



One of these days, a Guide to Avoiding the Errors of the Facebook Empire will be written. At least one chapter will include the back-and-forth by Facebook-owned Instagram over the last couple of days.

On Tuesday in a posting on the company's blog, Instagram's co-founder promised to fix the terms in two new documents, its Privacy Policy and Terms of Service, which were introduced on Monday and scheduled to take effect in 30 days. Users launched the online equivalent of storming the Bastille as word spread that the documents would allow Instagram -- and its parent, Facebook -- to sell photos posted by users, without users' permission or compensation. Many users angrily reported that they were deleting their Instagram accounts.

Co-founder Kevin Systrom said he was writing on the blog to "let you know we're listening and to commit to you that we will be doing more to answer your questions, fix any mistakes, and eliminate the confusion." He added that, "as we review your feedback and stories in the press, we're going to modify specific parts of the terms to make it more clear what will happen with your photos."

'Language Is Confusing'

Systrom said that the new documents were intended to "communicate that we'd like to experiment with innovative advertising that feels appropriate on Instagram," but it was "interpreted by many that we were going to sell your photos to others without any compensation." However, he said, this is "not true and it is our mistake that this language is confusing." The company is working to clarify the language, Systrom added.

He also said that Instagram users own their own content and the company "does not claim any ownership rights over your photos." Additionally, he said, nothing has changed in terms of privacy settings and the control that users have over who can see their photos.

The new documents present a variety of terms-of-use that raised the ire of users. In them, for instance, Instagram said it could share data about its users with Facebook and outside advertisers and affiliates. It also said that users agreed that "a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotion, without any compensation to you."

Ads Not Labeled

This section not only claimed to be able to incorporate a users' photos without payment or consent, but, by implication, it applied to anyone -- famous or not -- whose image was in those photos. Instagram account owners need to be at least 13 years old, and the company said the terms applied to those underaged users as well.

The new documents also specified that "paid services, sponsored content, or commercial communications" will not always be labeled as such, meaning that users could not tell what was an ad or not.

In addition, the company said that by using the Web site, a user agreed to the terms. The only apparent way to opt out was to cancel one's account, which many users have done.
 

Tell Us What You Think
Comment:

Name:

Chuck Lucci:

Posted: 2012-12-20 @ 7:10am PT
No actual resolution news here folks... Just a bunch of double talk BS... Are the users the exclusive owner of the photos, account info and meta data stored on Instagram or not ? anything less is nothing but a bunch of doubletalk.



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Business Briefing
1.   Chief Customer Officers' Clout Grows
2.   $1,000 Hepatitis Pill Is Debated
3.   FTC Wants Fix for Mobile Cramming
4.   China Puts Microsoft Under the Lens
5.   Zillow-Trulia: Digital Ad Juggernaut


advertisement
Apple Digital Book Settlement Set
But company still appealing decision.
Average Rating:
Radical.FM's Freemium Biz Model
Online radio startup asks for donations.
Average Rating:
$1,000 Hepatitis Pill Is Debated
Now the leading treatment of choice.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Tor Internet Privacy Service Warns Users It Was Breached
You may never have heard of the Tor Project, but the Internet privacy service is making headlines. Tor’s devs say users might be victims of an attack launched against the project earlier this year.
 
Canadian Government Charges China with Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 

Enterprise Hardware Spotlight
AMD's ARM-Based Opteron Out in $3K Dev Kit
It's dubbed "Seattle" and it's AMD's first 64-bit ARM-based Opteron processor. The low-power chip is being released as part of AMD’s Opteron A1100-series developer kit, and aimed at high-end data center needs.
 
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Dell, BlackBerry Not Sweating Apple-IBM Alliance
IBM's recent move to partner with Apple to sell iPhones and iPads loaded with corporate applications has excited investors in both companies, but two rivals say they are unperturbed for now.
 

Mobile Technology Spotlight
Virgin Mobile Offers Custom Smartphone Plans
As the wireless carrier wars continue heating up, Virgin Mobile just threw the customization coal onto the fire. The firm has debuted a no-annual-contract plan with rates based on individual use.
 
Collaboration Provider Asana Revamps Mobile App
Asana, a collaboration software provider started by a Facebook founder, is now out with a rebuilt native iOS mobile app. It replaces one that even the company admits was not up to par.
 
FTC Wants Fix for 'Perfect Scam' of Mobile Cramming
The U.S. Federal Trade Commission has issued new guidelines to curb “mobile cramming,” a troublesome practice that adds unauthorized third-party charges to mobile phone bills.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.