Small-business owner Julie Ruvolo is certainly tech savvy.
She worked in ad sales and strategy for digital media companies AdBrite and DivX, and as a freelance writer for interactive media publisher iMedia Communications. In 2008, she co-founded Solvate, which helps folks find "virtual assistants" online that help with administrative tasks such as bookkeeping and travel planning.
Ruvolo uses many gadgets to keep on top of work and personal demands, such as the ultra-small Samsung NC10 netbook that transports easily in her purse. She also uses a high-definition Eyeball Webcam so she can videoconference with her staff.
But one tool makes her gush: her iPhone.
"It's absolutely beautiful," she says of the device that accesses work and personal e-mail accounts, snaps photos, pulls up maps -- and wakes her every morning with its alarm.
Vista Software Group owner David Mendoza feels that way about his BlackBerry World Edition. He uses it to tap into customers' systems and e-mail servers, as well as to access his company bank account and maintain invoices while on the road. He also uses the alarm to wake up. "I take it everywhere, he says. "It's become invaluable."
IPhone vs. BlackBerry vs. Google's Android smartphone. Mac vs. PC. Cloud-based computing vs. an external hard drive. Small-business owners have a vast array of technology choices. "There is so much out there that it can be overwhelming," says Thom Ruhe, director of entrepreneurship at the Ewing Marion Kauffman Foundation.
Entrepreneurs often lack time and money but need the latest technology to keep their businesses running as smoothly as possible. In addition, small-business owners "really don't have the luxury of a personal life and a business life," says Ruhe, so they need devices that work in both worlds.
It's vital to do homework before buying technology. Ruhe suggests entrepreneurs check out reviews on Web sites such as CNet.com, ask peers for tech feedback at networking events, and even head to bookstores to browse magazine and book racks.
Small-business owner Jim Balis acknowledges that he lacks in tech know-how. So he relied on the advice of others in two networking groups -- the Entrepreneurs' Organization and the trade group Turnaround Management Association -- on what technology could help his restaurant-restructuring firm.
Real estate mogul Barbara Corcoran, who now runs a business-consulting company, says she has her own tactic for keeping up on technology: When she sees a "young person" on a novel device, she walks up to them and asks, 'Hey, what are you up to? What are you doing?'" (continued...)
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