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Consumers Take a Holiday -- From Buying PCs
Consumers Take a Holiday -- From Buying PCs

By Jennifer LeClaire
January 11, 2013 10:27AM

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"Apple has been clever, Microsoft bumbling. Apple has been able to capitalize on Microsoft's mistakes," said analyst Roger Kay. "PC sales may pick up again on the back half of 2013. By then, the OEMs will have more products in market that make use of touch, and corporations will begin adoption. But the days of heady growth in PCs are over."
 



It's official. PC Relevant Products/Services sales are down -- way down. In fact, PC sales have posted a holiday dip for the first time in five years.

Specifically, worldwide PC shipments totaled 89.8 million units in the fourth quarter of 2012. That's down 6.4 percent compared with the same quarter in 2011 and worse than the forecast Relevant Products/Services decline of 4.4 percent. So says the IDC Worldwide Quarterly PC Tracker.

Although the quarter marked the beginning of a new stage in the PC industry with the launch of Windows 8, Microsoft Relevant Products/Services's much-hyped operating system did not immediately bring an upward shift in PC demand. In fact, the PC market continued to take a back seat to competing devices and sustained economic woes.

No Big Surprises

"Although the third quarter was focused on the clearing of Windows 7 inventory, preliminary research indicates the clearance did not significantly boost the uptake of Windows 8 systems in Q4," said Jay Chou, senior research analyst with IDC's Worldwide Quarterly PC Tracker. "Lost in the shuffle to promote a touch-centric PC, vendors have not forcefully stressed other features that promote a more secure Relevant Products/Services, reliable and efficient user experience."

Few are surprised by the lackluster fourth-quarter results. The PC market faced challenges in 2012, namely from smartphones and tablets. What's more, questions about the use of touch on Windows PCs vs. tablets slowed commercial spending on PCs.

"Consumers expected all sorts of cool PCs with tablet Relevant Products/Services and touch capabilities. Instead, they mostly saw traditional PCs that feature a new OS (Windows 8) optimized for touch and tablet with applications and hardware that are not yet able to fully utilize these capabilities," Chou said. "Despite a generally weak performance, some leading brands managed to do well relative to the market."

Who's Fault Is It?

We caught up with Roger Kay, principal analyst at Endpoint Technologies Associates, to discuss the issue. We asked him a pointed question: How much of this decline is Microsoft's fault (Windows 8) and how much of it is Apple's fault (iPad)? He told us the short answer is "both."

"Apple has been clever, Microsoft bumbling. Apple has been able to capitalize on Microsoft's mistakes, accelerating the trend," Kay said. "PC sales may pick up again on the back half of 2013. By then, the OEMs will have more products in market that make use of touch, and corporations will begin adoption. But the days of heady growth in PCs are over." (continued...)

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