Taking aim at a broader but technologically sophisticated market,
CrownPeak Technologies wants to bring
sophisticated content management to the mid-sized business market. With its
core offering designed for the ASP (application service provider) model, the
Marina Del Rey, California-based company thinks there is demand for an
easy-to-use, low-cost content application.
Founded and run by veterans of companies like
marchFIRST, the offering of technology
like content management into the middle market is like a chapter out of an old
television series as CrownPeak boldly goes where no technology has gone before.
On a Kia Budget
According to the company, CrownPeak's Advantage CMS will deliver some top-notch
content management features -- system control, versioning, spell checking, link
checking, comprehensive workflow, security monitoring, multilingual interfaces,
database management and wireless capability -- all in a simple browser-based
interface.
Recognizing that few if any mid-sized business have IT experts in-house, CrownPeak
said it has designed the application so it can be run easily -- it is geared
to nontechnical "subject matter experts," giving a business greater access and
control over its Web presence.
To put the technology within reach of smaller budgets, clients do not buy or
license the software. Instead, clients pay an initial software setup fee, which
includes setting up templates and interfaces, and then lease it on a monthly basis.
While officials did not disclose the actual cost of the package, they did say
it was one-half to one-tenth the cost of established "best-of-breed" packaged
systems and could be installed in one to three weeks.
"This is Porsche performance on a Kia budget, delivered as a service," said
Jim Howard, a former senior executive at marchFIRST who became chief executive
officer for CrownPeak on May 1st.
Exploring Strange New Worlds
While the number of mid-sized and small businesses in the United States dwarfs
the number of major corporations, most smaller firms have been slow to step
up to the plate when it comes to technology. There are no solid numbers on
mid-sized business, since the category is not well defined. But reports on
small businesses -- companies with fewer than 500 employees -- indicate that
slightly less than half have even gotten to the point of having an Internet
presence.
CrownPeak's showcase customer, Workforce.com, the online property of Workforce
Magazine, has more than six years of accumulated content to manage, making it a very
rare exception. In the brave new world of online content, a lot of companies
don't last six months, let alone six years.
While the market share and numbers of mid-sized businesses are certainly large
enough to warrant interest, it remains to be seen whether there are enough of
them with the need and know-how to foster a whole new level of technological
adaptation.
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