Microsoft (Nasdaq: MSFT) has confirmed that
the Windows XP version of its Windows Media Player is programmed to track which CDs users
listen to and which DVDs they watch. The company also has altered its
privacy statement to admit that its player software tracks DVD content , which was not
previously mentioned.
However, the company downplayed privacy concerns. For example, Microsoft disputed claims
by snooping software watchdog Richard Smith that Windows Media Player 8, which comes
bundled with Windows XP, cannot be turned off and poses a threat to privacy because of
its tracking capabilities.
Privacy advocates said the media player's capabilities fly in the face of Microsoft's
"trustworthy computing" initiative, a new dedication to security and privacy that the
company announced last month.
"This is a new level of profiling that I think is dangerous,"
Electronic Privacy Information Center (EPIC) legislative
counsel Chris Hoofnagle told NewsFactor. "Microsoft says it's concerned about privacy,
but where is your ability to control information about yourself?"
Watching the Watching
Technical reviews and media reports indicate that Windows Media Player 8 is designed to
track which DVD titles users watch on their PCs by contacting a Microsoft Web
server and transmitting an electronic fingerprint for the movie and a cookie for the PC.
Windows Media Player also reportedly builds a database of DVD movies and CD music played
on a specific user's PC.
In addition, the media player has been criticized for default settings that enable
tracking, difficulty in accessing or clearing the database, and an inability to stop the
program from contacting Microsoft servers.
Statement Updated
In response to privacy concerns, Microsoft said the media player features aim to allow
better navigation of the player and of DVD movies. The company added that its cookies do
not contain personally identifiable information and can be cleared or blocked from within
the Internet Explorer browser.
And although Microsoft updated its privacy statement for the Windows XP Media Player to
refer to the tracking of DVD content, it said the new statement also will specify that
"no tracking of user viewing is taking place."
Microsoft denied that any of the information collected by Windows Media Player will be
sold, used for direct marketing or stored on the basis of DVD popularity.
Content Consequences
EPIC's Hoofnagle said history shows that tracking the content individuals consume can
have political consequences. He claimed the Windows Media Player technology marks a
troubling trend from a privacy perspective.
"This will be the first of many realizations that software is being written so it can log
content consumption," he said. "We're just coming on the brink of this."
Referring to required linkage to Microsoft Passport, which also has come under fire from
privacy advocates, Hoofnagle said he is worried that users will be required to allow data
collection and will not have control over the content with which they are associated.
"Currently, they're associating you with content," Hoofnagle added. "Down the road, it
will be a means to charge as well as profile individuals based on their content habits."
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