VeriSign continues to draw fire for its SiteFinder service, which
redirects all unknown or unregistered .com or .net domain names to the
company's Web site. Two competitors have filed suit against the company,
alleging that SiteFinder, launched last week, violates fair trade laws. They are
seeking to block further use of the service.
Internet standards body ICANN, the Internet Corporation for Assigned Names and Numbers, also has called on VeriSign to suspend the service and participate in a review of SiteFinder.
Popular Enterprises, the parent company of Netster.com, last week filed
a US$100 million dollar lawsuit against VeriSign, charging that SiteFinder
enables VeriSign to monopolize unregistered domains and to profit
unfairly by redirecting all Internet traffic to such addresses to
pay-for-placement sites controlled by VeriSign. The suit seeks an
injunction preventing VeriSign from operating SiteFinder, and "to cease
its monopolistic practices."
Playing Monopoly
On Monday, Go Daddy Software lodged a similar complaint, seeking a
temporary restraining order against the SiteFinder service and charging
that VeriSign is misusing its position as the authorized .com and
.net domain registry to gain an unfair competitive advantage by
intercepting, and profiting from, Internet traffic resulting from the
large number of invalid domain names that are typed into browsers on a
daily basis.
"They are using their authority to manipulate domain names for their own
gain," Popular Enterprises spokesperson Robert Hart told NewsFactor. He
said SiteFinder already has damaged ISP spam filters and has disrupted
other online activity.
According to Hart, SiteFinder unfairly interferes
with other search
systems, including Netster's own SmartBrowse toolbar, which identifies
errors when users try to access an unregistered domain and provides
other, potentially related Internet sites and search options.
For the People
Tom Galvin, a spokesperson for Verisign, told NewsFactor that SiteFinder
has had some 64 million visitors, including an estimated 5 million
unique visitors daily, since the service was launched a week ago.
"We
launched this to improve Web navigation while complying with RFC
standards," he said.
VeriSign has responded to feedback from the Internet
community by establishing a technical review panel to analyze
SiteFinder, Galvin said, and is prepared to resolve any technical issues that arise.
In the meantime, VeriSign will maintain the service with any long-term
decision dependent on the panel's findings.
Misusing Authority
A number of Internet search companies, including Microsoft and AOL,
offer a similar search function to subscribers, but Hart said VeriSign's
latest release effectively "hijacks" all Internet traffic and redirects
them to VeriSign's own site.
Go Daddy alleges that when users who are redirected to VeriSign's
advertising page click on links to get off the page, VeriSign gets paid
by the advertisers who benefit -- to the tune of $150 million
annually, as estimated by VeriSign. (continued...)
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