Business spending on streaming video technology will balloon from US$140
million in 2000 to nearly $3 billion by 2005 as companies turn to electronic
interaction in communicating with employees, consumers and other businesses, according to
Internet researcher Jupiter Media Metrix.
While the use of streaming video for entertainment and other consumer
applications has been sluggish and profits elusive, Jupiter predicts that
companies will refine the technology internally before delivering it to
partners or clients.
Product launches and marketing applications will
account for the bulk of streaming video spending over the next several years,
Jupiter says.
Big Meeting
Jupiter reports that 90 percent of companies using streaming video
technology are doing so to reach large numbers of employees simultaneously.
Internal communications , ranging from executive addresses and sales
training to meetings with other companies, are key for companies looking to
enhance efficiency.
"Early adopters of streaming technology are using it for critical internal
communications -- especially training staff on new sales programs, products and
services -- because they understand the tremendous productivity gains," said
Jupiter senior analyst David Rader.
"Company-wide streaming video
distribution not only means reduced travel costs but faster and more
consistent rollouts of new programs and products," Rader added.
Reaching Out
The Jupiter study -- Streaming Video Adoption in the Enterprise Market -- reveals
that at $80 million in 2001, most corporate spending on
streaming video is currently for internal announcements. However, by 2005, the bulk of
the outlay for streaming video will be for product launches and marketing applications.
Jupiter analysts say that more complex external uses of streaming video
applications will begin increasing after companies overcome the
technological hurdles, and, more importantly, see evidence of a return on their
investment in internal streaming.
"People are really kind of experimenting with it right now," Jupiter
research director Marc Harrison told NewsFactor Network. "It's really not as
critical if quality is dubious for internal communications. You absolutely
need high quality to go externally."
Added Rader: "Early adopters who have already been using streaming technologies to
communicate internally are now considering their options for delivering
secure streaming to partners and distributors."
On-Demand On the Rise
Jupiter also predicts that live and on-demand streaming video will account for
the bulk of corporate spending, and will reach $1.9 billion -- or 65 percent of all
streaming video spending -- in four years.
"Jupiter analysts believe that on-demand streaming content ties into the
core value propositions of streaming: repeatability, consistency of message,
and pervasive and dynamic access," Jupiter said in a statement. "The rapid
growth of training applications fuels the growth of on-demand streaming as a
growing number of enterprises need to reach employees at various locations.
Streaming in Public
Jupiter also predicts some changes in the use of streaming video over the
next 18 months. The percentage of companies that use streaming technology to
deliver executive addresses, for instance, is expected to drop from 48 percent
to 16 percent. Jupiter predicts streaming earnings announcements will also decline.
External use of streaming video, in contrast, will more than triple from its current 13 percent
to 45 percent in a year-and-a-half, according to Jupiter. Product
launches, B2B collaboration and customer training are other areas where
Jupiter sees increased use of streaming.
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