The Washington Post seems to be a hacker favorite. The newspaper’s servers were breached again and employee user names and passwords were stolen, the paper reported on Wednesday. So you want to equip your contact center agents to deliver better customer service in 2014. A flexible, easy-to-use CRM system is key, but top-notch people skills make all the difference. With Android and iOS the Nos. 1 and 2 mobile platforms, Windows Phone, BlackBerry and others have jockeyed for third. Now an Android replacement called CyanogenMod could land in that coveted position. A day after BlackBerry said its BlackBerry Messenger will come bundled on LG phones, the Canadian smartphone maker is touting the mobile messaging platform for enterprises. As Facebook gets ready to join the Standard & Poor's stock index, the social network and its CEO Mark Zuckerberg are selling off millions of shares, which will make the stock more available on the market.
Reforms Urged To Curb NSA Spying Yahoo, Google, Microsoft and the other Internet companies that have decried the National Security Agency's snooping tactics may see at least some of the changes they have been demanding.
Hackers Hit Washington Post -- Again The Washington Post seems to be a hacker favorite. The newspaper’s servers were breached again and employee user names and passwords were stolen, the paper reported on Wednesday.
Dell Targets Educational Market with a Chromebook The latest in a string of PC manufacturers to bring a Google Chromebook to the market is Dell. The company's Chromebook 11 is aimed at students and teachers, and will only be available to schools.
BlackBerry Pitches BBM to Businesses A day after BlackBerry said its BlackBerry Messenger will come bundled on LG phones, the Canadian smartphone maker is touting the mobile messaging platform for enterprises.
Microsoft Offers Details of CEO Hunt The chatter about Microsoft’s next CEO just won’t die down, even as candidates on Redmond’s short list are declining the job. Microsoft board member John Thompson offers some answers, sort of.
Lawmakers Ask Trade Czar To Stem Data Threats Members of Congress want the Obama administration to demand that U.S. allies back away from restrictions on global data transmissions, saying those actions could hurt U.S. companies.
Oracle Finally Joins OpenStack Foundation Some industry analysts wonder what took it so long, but Oracle has finally signed on as a corporate sponsor of the OpenStack Foundation so customers can use OpenStack to manage Oracle clouds.