Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Please click for more information, or scroll down to pass the ad, or Close Ad.
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Eliminate costly downtime!
Find out how with Free White Paper
& enter to win a Samsung Galaxy Note

www.apc.com
Mobile Tech
Fiercely productive scanners
Average Rating:
Rate this article:  
T-Mobile Scrubs International Roaming Surprises
T-Mobile Scrubs International Roaming Surprises

By Jennifer LeClaire
October 10, 2013 10:05AM

    Bookmark and Share
The move to ditch international roaming charges is an important differentiator for T-Mobile. The so-called "uncarrier" appears to be especially going after AT&T, which has been the most aggressive of the U.S. operators in offering international data plans of various sorts to subscribers, said Mark Lowenstein, managing director at Mobile Ecosystem.
 



The so-called "uncarrier" is pushing the wireless envelope once again. This time T-Mobile is addressing a pain point for international travelers: roaming charges.

T-Mobile is delivering unlimited global data at no extra charge in more than 100 countries. The company held a concert in New York’s Bryant Park featuring Shakira to help get the word out.

“The cost of staying connected across borders is completely crazy,” said John Legere, president and CEO of T-Mobile U.S. “Today’s phones are designed to work around the world, but we’re forced to pay insanely inflated international connectivity fees to actually use them. You can’t leave the country without coming home to bill shock. So we’re making the world your network -- at no extra cost.”

Making Roaming Predictable

T-Mobile’s market research offers a compelling case for its latest competitive move. The firm noted that Americans take about 55 million trips to destinations outside the U.S. every year. When U.S. customers use their phones abroad the way they normally do at home, their costs often total $1,000 a day or more.

The company’s research shows that more than 40 percent of customers turn off data roaming completely. Another 20 percent say they would if they knew how. The toll these roaming fees take on individuals and businesses is huge and T-Mobile aims to win some customers by eliminating them.

Starting Oct. 31, T-Mobile’s Simple Choice customers get unlimited data and texting and pay a global flat rate of 20 cents per minute for voice calls when roaming in those same countries. The company also introduced the Stateside International Talk & Text feature for discounted calling and texting from the U.S. to all Simple Global countries. For a monthly fee of $10 a month, customers are assured they will never pay more than 20 cents a minute to any number.

The Competition Must Respond

We caught up with Mark Lowenstein, managing director at Mobile Ecosystem, to get his thoughts on the new offers. He told us T-Mobile should be applauded for taking on what he calls the last bastion of 1970s era telecom: international wireless roaming.

“Voice and data roaming costs have been a huge pain point for international travelers. International roaming rates often exceed a 10 times premium for voice, data, or text compared to comparable plans in the U.S. or in users' home countries,” he said. “No longer will travelers have to look at rate tables before embarking on a trip, or have to navigate the maze of "local SIM" and other options they have taken to protect themselves.”

As Lowenstein sees it, the move is an important differentiator for T-Mobile, especially for postpaid users and those in the business market where the company is anxious to gain share. He said T-Mobile appears to be especially going after AT&T, which has been the most aggressive of the U.S. operators in offering international packages of various sorts to subscribers.

There is a downside: the data rate for unlimited data defaults to EDGE-type speeds, which T-Mobile pegs at about 128 Kbps. That might be enough for e-mail and light Web browsing, but it doesn’t compare to what most customers are used to in a 3G and 4G world. Lowenstein said T-Mobile is offering a Speed Boost option at various price scales to solve the problem.

“I expect T-Mobile's competitors, especially AT&T, to respond aggressively,” he said. “I also expect that T-Mobile will eventually improve the standard speed offering that's part of Simple Choice for travelers to include a more generous 3G option, especially as it re-negotiates roaming rates with international operators.”
 

Tell Us What You Think
Comment:

Name:

M Prushothma Rao:

Posted: 2013-10-12 @ 7:00am PT
This is a bold step that will probably set a new rates-slashing trend on roaming charges. We expect to see a lot of Operators from different geographical areas form partnerships that enables their subscribers to use the local network without incurring ridiculous roaming charges. There are also solutions in store that enable the roaming subscribers to receive instantaneous alerts on the prevailing local rates as soon as they arrive at their destinations. We expect with these developments, bill shocks on travel to reduce significantly. www.policychargingcontrol.com



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Mobile Tech
1.   Cortana Fills Windows Phone Gap
2.   Galaxy S5 Phone: Less Can Be More
3.   Beware: Facebook Shares Your Locale
4.   Android Gets Chrome Remote Desktop
5.   Amazon 3D Smartphone Pics Leaked


advertisement
BlackBerry Drops T-Mobile After Spat
Moving on to other carriers after snub.
Average Rating:
Cortana Fills Windows Phone Gap
Siri-like virtual assistant has promise.
Average Rating:
Galaxy S5 Phone: Less Can Be More
Most formidable iPhone competitor yet.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Heartbleed Could Cost Millions, Could Have Been Prevented
Early estimates of Heartbleed’s cost to enterprises are running in the millions. The reason: revoking all the SSL certificates the bug exposed will come at a very hefty price. Some say it all could have been avoided.
 
Michaels Says Nearly 3M Credit, Debit Cards Breached
Arts and crafts retail giant Michaels Stores has confirmed that a data breach at its POS terminals from May 2013 to Jan. 2014 may have exposed nearly 3 million customer credit and debit cards.
 
Google's Street View Software Unravels CAPTCHAs
The latest software Google uses for its Street View cars to read street numbers in images for Google Maps works so well that it also solves CAPTCHAs, those puzzles designed to defeat bots.
 

Enterprise Hardware Spotlight
Vaio Fit 11A Battery Danger Forces Recall by Sony
Using a Sony Vaio Fit 11A laptop? It's time to send it back to Sony. In fact, Sony is encouraging people to stop using the laptop after several reports of its Panasonic battery overheating.
 
Continued Drop in Global PC Shipments Slows
Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
 
Google Glass Finds a Home in Medical Education, Practice
The innovative headpiece may find its niche in markets where hands-free access to data can be a big advantage. Glass experiments for doctors are already under way, with some promising results.
 

Mobile Technology Spotlight
Review: Siri-Like Cortana Fills Windows Phone Gap
With the new Cortana virtual assistant, Windows catches up with Apple's iOS and Google's Android in a major way, taking some of the best parts of Apple's and Google's virtual assistants, with new tools too.
 
With Galaxy S5, Samsung Proves Less Can Be More
Samsung has produced the most formidable rival yet to the iPhone 5s: the Galaxy S5. The device is the fifth edition of the company's successful line of Galaxy S smartphones, and shows less can be more.
 
Facebook Rolls Out Potentially Intrusive Location-Sharing
Looking for friends? Facebook users in the U.S. will soon be able to see which of their friends are nearby, using a smartphone's GPS. Could be a cool feature in some cases, or way too much information.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.