Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED.
Let an ISACA® certification
elevate your career.

Register today and save
Cloud Computing
DDoS Protection Powered By Verisign
Average Rating:
Rate this article:  
Microsoft Rolls Out Dynamics CRM Tablet App

Microsoft Rolls Out Dynamics CRM Tablet App
By Jennifer LeClaire

Share
Share on Facebook Share on Twitter Share on Linkedin Share on Google Plus

One of Microsoft's big priorities for this version -- and probably for the next couple of versions of Dynamics CRM -- is mobile. And that means having a good story on tablets and smartphones, both Microsoft and non-Microsoft. Microsoft is also trying to move faster than is customary because it has cloud competitors, said analyst Rob Helm.
 


Redmond has released a much-anticipated Dynamics CRM for Tablets app. Microsoft customers can now download the customer relationship management app from the Windows Store and Apple’s App Store.

Of course, you first need to buy Microsoft Dynamics CRM 2013. The app promises to help you stay connected and productive anywhere and specifically to help you stay up to date with customer information even while on the go.

With the Dynamics app, you can access your activities, accounts, contacts, leads, and opportunities from a dashboard and enter customer data with a few taps. You can also track progress for key performance indicators visually with charts and access your personalized views so that you see the data that's most important to you. Finally, you can access information by pinning tiles to your Start screen or app dashboard.

#CRM2013

The news follows Microsoft’s announcement earlier this month that Dynamics CRM Online Fall ’13 is generally available. At launch, Bob Stutz, corporate vice president of Dynamics CRM, boldly stated that the solution marks a turning point in the CRM software solution category and invited those on the fence to start a free trial.

Stutz was quick to remind legacy customers that Microsoft still has a Dynamics CRM solution for on-premises deployment. But the online version is rolling out first in the fall wave. He also wasn’t shy about asking for feedback.

“We want to hear from you. Please let us know what you think of this product, either here in the comments, or on Twitter at #CRM2013,” he said. “Over the next few weeks on the lead up to our Global Premiere Event -- a virtual event where we will feature stories of customers using this new release to deliver exceptional customer experiences -- we are going to kick-off a blog series to examine the state of the market. We will be exploring how the sales process has changed and why companies need a new type of solution in order to be successful in this new age.”

Priorities: Social and Mobile

We asked Rob Helm, an analyst at Directions on Microsoft, for his thoughts on the app and the next version of Dynamics CRM Online. He told us the company has two big priorities for this version -- and probably for the next couple versions of Dynamics CRM -- mobile and social.

“On the mobile side that means having a good story on tablets and smartphones, both Microsoft and non-Microsoft. On the social side, to be continued, but with Dynamics CRM 2013 you are already seeing integration with Yammer and down the road you’ll start seeing more integration with public networks as well,” he said.

“Microsoft is also trying to move faster than is customary because they have cloud competitors, in particular Salesforce, that are on a much shorter schedule of updates. Microsoft really has to be thinking about developing its cloud first and then bringing that in a managed way to the customers who are still running the product on premises,” Helm added.
 

Tell Us What You Think
Comment:

Name:

Karya Technologies:

Posted: 2013-10-30 @ 3:37am PT
2013 will also be the year during which mobile CRM makes a serious play for the business-to-business user. CRM users expect to be able to communicate via their devices at all times, check project statuses, upload files, and add or approve expenses, budgets and invoices. To say, even we have been providing mobile crm for years as well.



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Cloud Computing
1.   VMware Acquires CloudVolumes
2.   Concerto 2200: Dedupe, Compression
3.   Office 365 Tailored for Attorneys
4.   Apple Opens China iCloud Data Center
5.   Samsung Buys SmartThings


advertisement
Concerto 2200: Dedupe, Compression
Firms save money by saving space.
Average Rating:
Samsung Buys SmartThings
To allow people, appliances to interact.
Average Rating:
Cisco Axes 6,000 Employees
Company is facing declining profits.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
UPS Stores in 24 States Hit by Data Breach
Big Brown has been breached. UPS said that about 105,000 customer transactions at 51 of its UPS Store locations in 24 states could have been compromised between January and August.
 
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 

Enterprise Hardware Spotlight
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Three New Lenovo PCs Aimed at Business Users
Businesses everywhere want computing solutions that do more for less money, and Lenovo has unveiled three new desktop PCs that offer solid computing at a budget-minded price.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 

Mobile Technology Spotlight
Samsung, B&N Target Amazon with Nook Tablet
They've seen the enemy and it is Amazon. So Samsung and Barnes & Noble are teaming up to combat their common foe with a 7-inch tablet that blends Samsung’s tech, Nook’s content and e-reader platform.
 
Acer's New Desktop Box Rides the Chrome OS Wave
Filling out its Chrome OS line, Acer is following the introduction of a larger Chromebook line earlier this month with a new tiny $180 desktop Chromebox and also a smaller Chromebook.
 
Apple Stock Soars Ahead of iPhone 6 Launch
The imminent release of the iPhone 6 -- and maybe even an iWatch -- has sent Apple's stock soaring to new heights. Considering what else the firm could have up its sleeve -- the stratosphere may be the limit.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.