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NEWS & INFORMATION FOR TECHNOLOGY PURCHASERS. UPDATED 8 MINUTES AGO.
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PUBLISHED: DECEMBER 24, 2014
1
...as an attractive choice for companies with process-centric sales cycles who want to ensure that their sales force is following standardized processes. Bpm’online sales is a cloud-based CRM that drives efficient sales processes and enables control over the complete customer journey - from lead generation to closed deals to repeat business. Along with rich SFA functionality the ...
PUBLISHED: DECEMBER 22, 2014
2
Online CRM company Salesforce recently announced Salesforce Files Connect, a centralized file sharing service for the enterprise to enable users seamlessly browse, search and share files located in any repository, all ...
PUBLISHED: DECEMBER 10, 2014
3
Cloud CRM company Salesforce has come up with a new way to empower SMBs that want to tap into customer service strategies to drive growth. The company is billing the Desk.com ...
PUBLISHED: DECEMBER 8, 2014
4
... Do you want to integrate communications into your business workflow? If you want to integrate your UC system with your CRM or accounting system, perhaps for making sales calls or billing purposes, these are important considerations that could affect your decision. While cloud UC systems are starting offer more integration, ...
PUBLISHED: DECEMBER 4, 2014
5
...for customer service, sales automation, marketing management, and enterprise resource planning (ERP). The updates deliver on announcements made this past June, with regard to a six-month, rapid-release cycle for its CRM (customer relationship management) and ERP software and services. The latest CRM updates, rolled out over the past several days, continue to focus on Microsoft's goal of ...
PUBLISHED: NOVEMBER 25, 2014
6
TMC, a global, integrated media company, has honored Enghouse Interactive’s extensive Contact Center, Unified Communications and Self-Service Solutions portfolio with the prestigious 2014 INTERNET TELEPHONY Lync Pioneer Award. ...
PUBLISHED: NOVEMBER 21, 2014
7
To better its customer service, Comcast is pulling out at least some of the stops. One of the initiatives the cable giant is undertaking has to do with the frustration ...
PUBLISHED: NOVEMBER 20, 2014
8
Trying to grab market share in the unified communications (UC) space, Dell Software has just released a scalable, data-driven UC management platform. Aptly dubbed the Dell Unified Communications Command Suite ...
PUBLISHED: NOVEMBER 20, 2014
9
Getscorecard Limited (www.getscorecard.com) announced today the launch of the GetScorecard Proactive CRM and Sales Management System for Small / Medium Size Businesses (SME). Our unique approach to Customer and Sales relations redefines how a smaller business can use ...
PUBLISHED: NOVEMBER 19, 2014
10
...customer care across all channels. Overall, WalkMe helps to ensure customers have a simple, smooth and burden-free online experience, eliminating customer confusion and frustration. Internally, WalkMe simplifies CRM software usage, in providing direct step-by-step guidance at the moment of need, so that contact center employees can work efficiently and successfully. WalkMe removes the barriers of entry from ...
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