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"The enterprise should subsidize only the service plan on a smartphone," said Willis. "What happens if you buy a device for an employee and they leave the job a month later? How are you going to settle up? Better to keep it simple. The employee owns the device, and the company helps to cover usage costs."
Security Concerns Remain
Gartner reports that BYOD does increase risks and changes expectations for CIOs, and security is the top concern for BYOD. That said, IT is catching up to the trend. More than half of organizations rate themselves high in security of corporate data for enterprise-owned mobile devices.
"We're finally reaching the point where IT officially recognizes what has always been going on: People use their business device for non-work purposes. They often use a personal device in business," Willis said.
"Once you realize that, you'll understand you need to protect data in another way besides locking down the full device. It is essential that IT specify which platforms will be supported and how; what service levels a user should expect; what the user's own responsibilities and risks are; who qualifies; and that IT provides guidelines for employees purchasing a personal device for use at work.