Average Rating: Rate this article:

Glitches Reported as Users Move To Windows 7 By Mark Long October 26, 2009 2:08PM     Microsoft's release of Windows 7 has created problems for some users, with reports of downloads hanging and endless PC reboots. While download provider Digital River said some Windows 7 users should contact it, Microsoft said problems with the 64-bit download are intentional. The problems may slow business adoption of Windows 7.   Related Topics Microsoft Windows 7 Reboot Digital River 64-Bit Latest News Plasma-TV Ban Could Be Costly Barnes & Noble Nook Is Delayed Flat PC Shipments Hurt Dell's Stock Ballmer Says Windows 7 Sales Good New Pogoplug 'Cloud' Gets Social Microsoft unleashed Windows 7 to great fanfare on Thursday, with many reviewers giving the software giant's new operating system excellent marks. But for some users, upgrading has proven problematic. Reports coming in after the first full weekend of consumer sales describe some users seeing Windows 7 downloads hang at the same percentage without resuming, while others are getting stuck in an endless reboot cycle when attempting to upgrade from Vista. "On the last step of the upgrade, my laptop rebooted and came to a screen telling me the upgrade was unsuccessful and my previous OS files would now be restored," said one user commenting at the Microsoft Answers forum Friday. "My laptop is now in what seems to be a loop of restarting and trying to restore the files." Consumer Glitches Microsoft and Windows 7 download provider Digital River say they are aware of the issue, which is currently being investigated. Users who purchased Windows 7 from Digital River and received the error message 'We are unable to create or save new files in the folder in which this application was downloaded' are being advised to contact Digital River's customer support . Students taking advantage of Microsoft's special offer of an educational upgrade for $29.95 also encountered problems when attempting to download the 64-bit version of Windows 7 on machines running the 32-bit version of Windows Vista. Microsoft said this snafu is by design, as users cannot launch setup for the 64-bit version of Windows 7 while running a 32-bit operating system. "If you want to move from Windows Vista 32-bit to Windows 7 64-bit, or if you are running Windows XP, you have to do a custom or clean installation that must be started by booting off the Windows 7 64-bit DVD," a Microsoft engineer advised. "This means that you wipe the current operating system completely from your system, and install the new operating system from scratch." What's more, users downloading Windows 7 need to make sure they are burning the image at the slowest speed possible to avoid corruption on the installation disk. "Also run CRC check on the ISO or image file you downloaded to make sure the download didn't corrupt either," the Microsoft engineer said. Business Adoption Given that businesses are typically slow to snap up a new OS release, Microsoft's opening glitches are bound to be minimal for them. However, should the difficulties that consumers now face continue for very long, their frustrations could indirectly affect the speed at which enterprises adopt Windows 7. (continued...) 1  |  2  |  Next Page >   Advertisement  Microsoft/Windows 1.   Ballmer Says Windows 7 Sales Good 2.   Office 2010 Integrates with the Web 3.   MS Told To Stop Some Windows Sales 4.   Microsoft Releases Multiple Betas 5.   IE9 Likely To Access PC Hardware

Product Information and Resources for Technology You Can Use To Boost Your Business CRM Systems   Experience CRM—and Business—Success today with Salesforce.com. Contact Centers   Run Your Entire Contact Center in the Cloud with LiveOps Enterprise Hardware   Go Green with IBM Blade Center    Enterprise I.T.    Rackspace: It makes a difference when you focus on support.   Go Green with IBM Blade Center   APC introduces server room in a box solutions!   Tell us what you think. Take a survey.   Find out how much you can save with the SQL Server value tool.   See how AT&T can help protect your network. Enterprise Software   Read the Top 10 Reasons to Upgrade to Windows Server 2008 R2. Microsoft/Windows   Rackspace: It makes a difference when you focus on support   Read the Top 10 Reasons to Upgrade to Windows Server 2008 R2. Network Security   See how AT&T can help protect your network.

Network Security Spotlight

House Lawmakers Push Ban on Peer-to-Peer Software Stung by an embarrassing electronic leak revealing ethics investigations into dozens of lawmakers, Congress moved to prohibit federal employees from using the file-sharing software blamed for the disclosure.   GAO: Los Alamos Computer Security Has Weaknesses Security weaknesses uncovered in Los Alamos National Laboratory's computer network increase the risk of a classified-information breach, says the Government Accountability Office.   Computer Security Firm Fortinet Plans IPO This Week Fortinet plans to go public in an initial public offering, giving investors a chance to tap a network security provider with sales that are expected to grow. The IPO could be valued at $137.5 million or more.

Enterprise Hardware Spotlight

Flat Shipments Hurt Dell Despite Increased Earnings Dell's earnings are up and expectations are solid, but the company's stock still took a hit after analysts signaled the company isn't playing a key role in the PC market recovery.   New Pogoplug 'Personal Cloud' Does Social Networking Cloud Engines has released its newest version of the Pogoplug, a small "multimedia sharing device" that connects hard drives to the Internet and allows a user to access the files remotely.   Apple Tablet Rumored Delayed as Publisher Gears Up There have been so many rumors of an Apple tablet that it has taken on legendary status. But now the legend is being revised with reports of a delay and that a major publisher is getting ready.

Enterprise Technology Spotlight

Flat Shipments Hurt Dell Despite Increased Earnings Dell's earnings are up and expectations are solid, but the company's stock still took a hit after analysts signaled the company isn't playing a key role in the PC market recovery.   Smartphones: A Bigger Target for Security Threats Smartphones are increasingly prevalent and adept at handling more tasks, including trading stocks, paying bills, and buying stuff online. That makes them attractive to thieves and hackers.   FBI Says Hackers Targeting Law Firms, PR Companies Hackers are targeting law firms and public relations companies with a sophisticated e-mail scheme that breaks into their computer networks to steal sensitive data, often linked to large corporate clients.

Navigation NewsFactor Network Home/Top News | Enterprise I.T. | Hardware | Software | Communications | Network Security | Wireless Tech | Linux/Open Source Apple/Macintosh | Microsoft/Windows | World Wide Web | Data Storage | E-Commerce | Personal Tech | Tech Trends | Press Releases NewsFactor Network Enterprise I.T. Sites NewsFactor Technology News | Enterprise Security Today | CRM Daily NewsFactor Business and Innovation Sites Sci-Tech Today | NewsFactor Business Report NewsFactor Services FreeNewsFeed | Free Newsletters | Free Whitepapers | About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise Privacy Policy | Terms of Service © Copyright 2000-2009 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo.