Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Hardware
Tame your scariest paperwork. Find Out How
Average Rating:
Rate this article:  
Major Hotel Customers Hit by Data Breach
Major Hotel Customers Hit by Data Breach

By Jennifer LeClaire
February 3, 2014 2:25PM

    Bookmark and Share
The breach appears to have affected mainly restaurants, gift shops and other concerns within hotels like Marriott managed by White Lodging -- not the property management systems that run the hotel front desk computers. For example, the breach impacted only Marriott guests who used their cards at White Lodging-managed gift shops and restaurants.
 



After the Target and Niemen Marcus network breaches, retailers are now hyper-vigilant about security. But the hotel industry may need to open its eyes a little wider.

White Lodging, a company that maintains hotel franchises under nationwide brands including Hilton, Marriott, Sheraton and Westin, appears to have suffered a data breach that exposed credit and debit card information on thousands of guests throughout much of 2013, according to KrebsOnSecurity.

“Earlier this month, multiple sources in the banking industry began sharing data indicating that they were seeing a pattern of fraud on hundreds of cards that were all previously used at Marriott hotels from roughly March 23, 2013 on through the end of last year,” said Brian Krebs, a security expert who runs the blog. “But those same sources said they were puzzled by the pattern of fraud, because it was seen only at specific Marriott hotels, including locations in Austin, Chicago Denver, Los Angeles, Louisville and Tampa.”

Marriott Speaks Out

As it turns out, Krebs said, the common thread among all those Marriott locations is the management company: Merrillville, Ind.-based White Lodging Services Corp. White Lodging bills itself as “a fully-integrated owner, developer and manager of premium brand hotels.” The Web site suggests its portfolio includes 168 full-service hotels in 21 states. That includes more than 30 restaurants.

“White Lodging declined to offer many details, saying in an emailed statement that “an investigation is in progress, and we will provide meaningful information as soon as it becomes available,” Krebbs said. He noted that Marriott also issued a statement explaining that one of its franchisees has experienced unusual fraud patterns in connection with its systems that process credit card transactions at a number of hotels across a range of brands, including some Marriott-branded hotels.

“They are in the midst of the investigation and are in close contact with the banks and credit cards companies. We are working closely with the franchisee as they investigate the matter,” Marriott said. “Because the suspected breach did not impact any systems that Marriott owns or controls, we do not have additional information to provide. As this impacts customers of Marriott hotels we want to provide assurance that Marriott has a long-standing commitment to protect the privacy of the personal information that our guests entrust to us, and we will continue to monitor the situation closely.”

More Breaches to Come

Krebs notes that sources say the breach appears to have affected mainly restaurants, gift shops and other establishments within hotels managed by White Lodging -- not the property management systems that run the hotel front desk computers, which handle the checking in and out of guests.

“In the case of Marriott, for example, all Marriott establishments operated as franchises must use Marriott’s property management system,” he said. “As a result, the breach impacted only those Marriott guests who used their cards at White Lodging-managed gift shops and restaurants.”

We caught up with Tommy Chin, a technical support engineer at CORE Security, to get his take on the breach. He told us Kaptoxa, a new piece of malware, has infected a large number of retail information systems, according to a report from iSightPartners.

“Their report states you may be at risk if you have a POS system in operation. I believe there will be a good number of disclosed breached coming in the near future -- not just from retailers,” Chin said. “I’m sure that all the breaches to date have not yet been discovered.”
 

Tell Us What You Think
Comment:

Name:





 Hardware
1.   Watson's First Consumer-Facing Gig
2.   China To Call Qualcomm a Monopoly
3.   Design Central to Microsoft Future
4.   Schools Buy Million Chromebooks in Q2
5.   IRS: Lerner's Hard Drive Destroyed


advertisement
Design Central to Microsoft Future
New ethos a break from functional past.
Average Rating:
Most Networks Not Ready for IoT
But most enterprises are prepared.
Average Rating:
Gartner Sees Tablets Up, PCs Down
But PC sales are recovering.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 

Mobile Technology Spotlight
T-Mobile Calls 'BS' on AT&T's New Promotion
While Verizon Wireless is moving to throttle bandwidth hogs, a scrappy T-Mobile is taking on the giants with a limited-time promotion it hopes will drive up the churn rates of its wireless rivals.
 
Microsoft Update to Windows Phone 8.1 Already Coming
An update to Windows Phone 8.1 is on the way just weeks after the release of the product itself. Microsoft has begun detailing some of the update features to phone manufacturers.
 
Stanford Researchers Report Battery Breakthrough
Stanford researchers have found a way to use lithium in a battery's anode, a breakthrough that could triple capacity and has been described as the "holy grail of battery science."
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.