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Apple Fix Coming for iMessage Bug
Apple Fix Coming for iMessage Bug

By Barry Levine
October 2, 2013 1:38PM

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The issue is only the latest in a variety of reported bugs in Apple's iOS 7. In addition to the problem with the iMessage app, a user named Kevil10, for instance, commented Tuesday on NewsFactor.com that "one flaw still not fixed is the ability to switch on Airplane Mode," which disables wireless connections and services.
 



The list of bugs in Apple's new iOS 7 is growing, including, most recently, one related to the iMessage app. On Wednesday, Apple said it knows about the iMessage issue and is working on a fix.

Posts on various online forums have recounted problems with the updated app in the most recent version of the operating system, such as requiring users to resend messages, not sending free texts and photos over the iMessage Wi-Fi-based platform, or messages marked with an alert indicating they didn't go through.

The technology giant has issued a statement that it is "aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update." It added that, "in the meantime," users were encouraged to "reference our troubleshooting documents or contact AppleCare to help resolve their issue."

Workarounds for iMessage

Some users have posted workarounds, such as turning off iMessages, resetting network settings, and turning iMessages on again, or even rebooting the device.

Some users are contending that the iMessage problem began with the newest update, version 7.0.2, which was issued late last month to fix a bug that could allow a user to gain access to the multitasking and other areas of an iPhone without first entering a passcode in the Lock screen.

A user could swipe up on the Lock screen, bring up the control center, gain access to the clock, click on the clock and hold the power button until it brings up "slide to power off," then hit cancel and double click the home button to gain access to the multitasking area.

The iMessage issue is only the latest in a variety of reported bugs. A user named Kevil10, for instance, commented Tuesday on NewsFactor.com that "one flaw still not fixed is the ability to switch on Airplane Mode," which disables wireless connections and services.

Car Sickness

A number of iPhone 5s and 5c users have also been reporting that the new interface is making them nauseous, an experience similar to car sickness. The main cause appears to be related to new visual effects in iOS7, such as the appearance of icons floating over the background image and the frequent use of zooming animations during transitions.

Workarounds for the dizziness-inducing optics are also making their way around the Web. The background movement behind the icons, for instance, can be reduced somewhat through the "reduce motion" switch in general Settings, under Accessibility.

There have also been reports that iOS 7 on older iPhones, such as the 4S, lessens battery life faster than iOS 6 ever did, which some Apple-watchers are attributing to iOS 7's ability to run apps in the background. One workaround is to go to Background App Refresh in Settings>General to choose which apps can run in the background, as well as employing common battery-saving tips like dimming the screen or turning off GPS and Bluetooth when they're not needed.
 

Tell Us What You Think
Comment:

Name:

J. Armstrong:

Posted: 2013-10-20 @ 10:17am PT
I really am amazed at the complaints that I am reading! I am using iPhone 4S: My battery life is better than ios6, my iMessage is working fine, with the background (wallpaper) that I am using - everything is legible, ios7 is working fine on my iPhone. I have one glitch in Safari on my iPad 3, but aside from that ios7 is working fine. Am I just extremely lucky? Or, did I take the time to explore all the options in ios7 (which are many) and tailor my phone to my use? Plus, my friends who have downloaded it, are not experiencing all these complaints.



Neustar, Inc. (NYSE: NSR) is a trusted, neutral provider of real-time information and analysis to the Internet, telecommunications, information services, financial services, retail, media and advertising sectors. Neustar applies its advanced, secure technologies in location, identification, and evaluation to help its customers promote and protect their businesses. More information is available at www.neustar.biz.


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