WHITBY, Ontario and LOS ANGELES (October 20, 2009) -- Creative Vistas Inc. (OTCBB:CVAS), a leading provider of advanced broadband-related services, and Rudder Capital Corporation, a provider of satellite and broadband services to the U.S. market, today announced early results from Rudder's deployment of Creative Vistas' OSS-IM View field services and business intelligence (BI) software.
The companies said the deployment, which began six months ago, has already saved Rudder $175,000. In addition, by using the software, Rudder's charge-backs and lost equipment costs have been reduced sharply from 14 percent of revenue to a range of three to four percent. Other benefits include improved resource and asset management, increased financial control, improved dispatch and risk management and higher customer  satisfaction.
For the first full year using OSS IM View, Rudder now projects overall savings of $400,000.
"Since deploying OSS-IM View across our operations, we've experienced a marked improvement in workflow that is allowing us to better protect our revenue in a tight economy," said Patrick J. Engels, president of Rudder Capital. "While it's still early to say what the full savings will be, we have already been able to reduce administrative overhead and improve productivity. We now have a detailed, real-time view into all cost-impacting aspects of our business. The software and business intelligence has allowed us to improve quality and increase customer satisfaction while reducing costs."
Dominic Burns, CEO of Creative Vistas, said, "Since developing this software nearly five years ago, we've known that its potential to substantially help the field services industry was strong. With the release of these savings figures from Rudder Capital, the model is ready for wider deployment as we continue to prove its abilities. We look forward to replicating this model across other leaders in the space to help them sustain their subscriber model in today's tough economic climate."
About OSS-IM View
Creative Vistas' OSS-IM View software is a next-generation business intelligence tool that manages data from over a million multi-faceted transactions for large field-services customers. Wireless and Web-enabled, the software provides automated intelligent decision-making for managing customer transactions, vehicles, technicians, supply chains, HR-related functions and other activities. It automates and reports on virtually every aspect throughout the supply/delivery chain.
The OSS-IM View software and service package includes:
- Web-based access with real-time data feeds, allowing remote locations to access and utilize the same information, data and reporting and enabling an entire company to use the same information at the same time. (continued...)
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