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Mediacom Unveils Mobile Customer Care App   November 27, 2012 11:25AM News as reported by the company: Mediacom Communications Selects Synchronoss to Activate Mobile Customer Care Application -- Leveraging Synchronoss' SmartCare Application, Mediacom Subscribers Can Resolve Support Issues, Schedule Appointments and Pay Bills via their Smartphones   Related Topics Customer Service Customer Care Mobile App Salesforce Enterprise Software Latest News Oculus VR Gets Huge Funding Boost Huawei Phone Is a Quarter-Inch Thin Yahoo, Apple Disclose Data Requests Free Video Messaging Comes to Skype Prism's Secret: Bigger Data Seizure (Page 2 of 2) "More than 2,000 Mediacom subscribers have tested this mobile care customer service application and have given it high marks for easy-to-use features," Dandnaik said. "By deploying innovative solutions like MediacomConnect, we hope to further simplify the customer service experience for all our customers." About Synchronoss Technologies, Inc. Synchronoss Technologies (NASDAQ: SNCR) is the mobile innovation company that provides software -based activation and mobile content management solutions for connected devices across the globe. The company's proven and scalable technology solutions allow customers to connect, synchronize and activate connected devices and services that empower enterprises and consumers to live in a connected world. For more information visit us at www.synchronoss.com. Blog: http://blog.synchronoss.com. Twitter: http://twitter.com/synchronoss. About Mediacom Mediacom Communications is the nation's eighth largest cable television company and one of the leading cable operators focused on serving the smaller cities in the United States, with a significant concentration in the Midwestern and Southeastern regions. Mediacom Communications offers a wide array of broadband products and services, including digital television, video-on-demand, digital video recorders, high-definition television, as well as high-speed Internet access and phone service. Mediacom Communications also offers affordable broadband communications solutions that can be tailored to any size business through Mediacom Business. For more information about Mediacom Communications, please visit www.mediacomcc.com. < Previous Page  |  1  |  2   Tell Us What You Think Comment: Name: Also Visit: iPad Info Center Billions of Bytes Mobile Device Now Apple Info Center TopTechWire.com

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Enterprise Hardware Spotlight

Samsung Offers Tiny, Superfast PCIe SSDs for Ultrabooks Solid-state drives are continuing their march forward. On Monday, Samsung Electronics announced it has started to mass produce the first PCI-Express 3.0 SSDs for the new wave of Ultrabooks.   Amazon.com Joins 3D Printer Craze, Enabling Wide Availability Commercially available 3D printers have recently moved from being expensive hobbyist devices to being pricey but accessible consumer and manufacturing machines. And now, Amazon.com will sell 3D printers & supplies online.   New Facebook Data Center Uses All Home-Grown Servers Facebook has opened its new data center in Lulea, Sweden. The data center is a first in two ways: the first in Europe and the first to be equipped with all Facebook-designed, Open Compute servers.

Mobile Enterprise Spotlight

Why Google's Project Loon is Smart Business Google is once again proving that it's much more than a search engine or even a mobile-device company, with Project Loon. The initiative aims to bring "balloon-powered Internet" to isolated areas of the world.   Authorities Want Smartphone 'Kill Switch' To Fight Thefts Law enforcement authorities are calling on the smartphone industry to adopt "kill switch" technologies that would deter theft by squeezing the market for selling stolen devices, which would be worthless if "bricked."   Small Business Gets Boost from Mobile Marketing Aside from the requisite e-commerce tricks, small businesses are turning their attention to the mobile arena to engage social media-savvy customers, as mobile marketing tools offer more channels.

Enterprise Technology Spotlight

New Facebook Data Center Uses All Home-Grown Servers Facebook has opened its new data center in Lulea, Sweden. The data center is a first in two ways: the first in Europe and the first to be equipped with all Facebook-designed, Open Compute servers.   Cisco Telecom Router Ready for Internet Traffic Flood The Carrier Routing System-X unveiled by Cisco for the telecommunications industry is a 400 Gbps per slot system that can be expanded to nearly 1 petabit per second, enough to deal with the coming flood in demand.   HP's IT in a Box Targets SMBs by Using Google Apps Hewlett-Packard is partnering with Google on HP SMB IT in a Box, which it bills as a "one-stop shop" solution for small and medium business customers. The move is likely to ruffle Microsoft's feathers.

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