Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Enterprise I.T.
Real-time info services with Neustar
Average Rating:
Rate this article:  
IBM Intros Industry-Specific Cloud Services, Big Data Solutions
IBM Intros Industry-Specific Cloud Services, Big Data Solutions

By Barry Levine
December 6, 2013 9:56AM

    Bookmark and Share
Laura DiDio, an analyst with Information Technology Intelligence Corp., pointed out that IBM is not only a heavyweight in general cloud services, in addition to industry-specific cloud consulting, hardware and software, but it “already has established relationships with insurance companies, HR departments” and other targeted industries and units.
 



IBM is now offering a set of customized clouds for specific industries and line-of-business buyers. The tech giant announced Thursday an expansion of its Cloud Consulting Services portfolio that provides ready-made cloud services designed for such industries as insurance or human resources.

The company said that cloud services have previously mostly focused on a “one size fits all” approach, where a menu of online computing services were available on a usage pricing model. But IBM’s move into templated, industry-specific solutions, coupled with such recent developments as Salesforce’s new, business-to-customer Salesforce One platform, indicate a new wave of tailored cloud services that offer business-specific application needs, not only generalized IT services. Other companies, such as Adobe and Salesforce, already provide cloud services targeted at such needs as those of marketing departments.

The IBM fast-start solutions are hosted on a private cloud using technology acquired by the company when it purchased global hosting company SoftLayer in the summer. Big Blue’s Global Business Services manages the solutions, which are targeted at banking, insurance, retail, telecom, and energy/utilities. According to IBM, the targeted applications can now be deployed in hours or days, instead of weeks or months.

Health Insurance Services

One timely example: the IBM Insurance Service Hub Cloud for health insurance, which provides connections to such data providers as clinics or doctors’ offices, or to patients’ mobile devices. At a time when the entire health industry is moving toward more efficient processes as it digests health reform, this targeted cloud provides such services as invoicing, claims processing and reimbursement.

There is also an analytics tool for semantic analysis of diagnostic texts, which provide assistance to doctors’ ability to diagnose conditions. IBM’s Watson supercomputer, made famous by its live TV defeat of expert human contestants on the Jeopardy game show, is being developed by the company for use as an on-demand expert service for doctors. This announcement of customized cloud solutions, however, does not specifically mention Watson.

In the realm of human resources, the new solutions include a HR cloud accelerator that can provide such services as talent management processes, compensation and succession planning, and workforce analytics.

C-Suite Model

Although it’s not industry-specific, IBM launched in June a set of cloud solutions for C-suite executives that was designed to boost innovation around customer experience. A suite for Chief Marketing Officers offers tools through the IBM Marketing Cloud, for instance, and a Watson-based service, the Watson Engagement Advisor, provides data crunching so that marketing and sales executives can better understand trends in their customer service, marketing and sales departments. Other suites were specifically created for the needs of executives in customer care, procurement, supply chain, legal and finance.

Laura DiDio, an analyst with Information Technology Intelligence Corp., pointed out that IBM is not only a heavyweight in services, hardware and software, but it “already has established relationships with insurance companies, HR departments” and other targeted industries and units.

She added that similar industry-specific cloud-based services will be undertaken by Google and others. But, DiDio noted, Google, which recently lowered its cloud prices and upped its performance to compete with IBM, Amazon and Microsoft, is a relative newcomer in services compared to “IBM’s company history of more than a hundred years.”
 

Tell Us What You Think
Comment:

Name:



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Enterprise I.T.
1.   BlackBerry Acquires Secusmart
2.   BlackBerry BES 10 Now Hosted
3.   Teaming Up: CIOs, IT Asset Managers
4.   Juniper DDoS for High-IQ Networks
5.   IBM Rolls Out Hybrid Cloud Services


advertisement
Backlash Stirs Against H-1B Visas
Debate over foreign workers continues.
Average Rating:
BlackBerry Acquires Secusmart
German security firm offers street cred.
Average Rating:
IBM Rolls Out Hybrid Cloud Services
Based on SoftLayer net infrastructure.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 

Enterprise Hardware Spotlight
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 

Mobile Technology Spotlight
Android 'Fake ID' Puts Millions of Users at Risk
Having this fake ID is nothing to brag about, even if you are a minor. The “Fake ID” Android flaw drops malware into smartphone apps. It can steal credit card data and even take over your device.
 
FTC Wants Fix for 'Perfect Scam' of Mobile Cramming
The U.S. Federal Trade Commission has issued new guidelines to curb “mobile cramming,” a troublesome practice that adds unauthorized third-party charges to mobile phone bills.
 
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.