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Kavio! commenced a search for a new, fully integrated solution that could fulfill their manufacturing and distribution requirements and deliver a dependable eCommerce platform that maximized customer convenience. Another primary objective was the complete automation of the company's warehouse and inventory allocation.
Their quest led to a video presentation of the SAP Business One ERP software, and then to Softengine, an SAP Gold Partner VAR (Value Added Reseller) and SSP (Software Solution Provider). Softengine consultants visited Kavio! and conducted a thorough evaluation of the company's business systems and processes. Armed with that knowledge, they were able to determine the most cost-effective and time-efficient way to build a comprehensive solution that met all of Kavio!'s objectives.
With Softengine's guidance, Kavio! decided on a multi-phase implementation of the new system. In the first phase, the Softengine team focused on the installation of SAP Business One and the integration of Softengine's SAP Business One - Fashion One extension, a B2C and B2B product that incorporates a wealth of knowledge and expertise learned over decades of experience in the apparel industry. One of the key features of SAP Business One - Fashion One is its highly flexible Matrix Manager, which delivers superior inventory management functionality and quick and easy SKU generation. Plus, Kavio!'s retail and wholesale customers benefit from a horizontal sizing and pricing "grid" that streamlines the ordering process.
When Kavio!'s wholesale customers place an order, delivery of that merchandise may be three to six months into the future. How do Kavio! customer service personnel know if there will be enough inventory to fulfill that order? SAP Business One - Fashion One offers an "Open–to–Sell" ("Available–to–Promise") function that facilitates ordering of specific items based on projections of inventory availability a season or two ahead. In essence, the system is able to predict how much of a particular item can be promised to customer at a future date. This capability ensures that Kavio! can meet a customer's desired timeline for delivery of an item.
During the second phase of the implementation, Softengine completed integration to the Magento eCommerce solution and to the FedEx and UPS WorldShip® shipping system. Softengine offers bi-directional, real-time integration of Magento eCommerce with SAP Business One - Fashion One, enabling Kavio! personnel to manage all their data in one place, with complete Web synchronization. With their system completely integrated, Kavio! staff never have to re-enter customers, inventory, sales orders, payments or current pricing. When customers place orders online, all the order information flows instantly into SAP Business One, updating the associated customer, sales and inventory files. Then, when that order is shipped, customers can click on their tracking number to view current status of their shipment.
While nearly all of Kavio!'s industry-specific requirements were fulfilled by the core functionality of the new system, Softengine consultants augmented the solution with a few enhancements requested by Kavio! management, including: (continued...)