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200 Extension Points
Cisco now offers more than 200 extension points for the software, ranging from integrations with your service desk system to open and close tickets, to providing show-back or charge-back support, to integrating with third-party monitoring and service assurance tools. Cisco said this extensibility allows customers to deploy their cloud within the reality of their own existing IT practices, business policies, and infrastructure systems.
Cisco also recently introduced a new Multi-Cloud Acceleration Kit that extends Cisco Intelligent Automation for Cloud software to manage multiple cloud environments such as OpenStack, Amazon EC2, and VMware vCloud Director.
"Now you can create virtual data centers, on-board tenants, and provision cloud services from within our Cisco Intelligent Automation for Cloud solution -- whether your cloud is running on VMware or OpenStack, or if you're using the Amazon Web Services public cloud," Schroedl said. "Our customers can start with simple infrastructure-as-a-service use cases, and then upgrade and extend their deployment to include support for virtual data centers and more advanced use cases in a multi-cloud, heterogeneous environment."