Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED.
Let an ISACA® certification
elevate your career.

Register today and save
Communications
DDoS Protection Powered By Verisign
Average Rating:
Rate this article:  
Cisco Seeks Collaboration Differentiation with New Upgrades

Cisco Seeks Collaboration Differentiation with New Upgrades
By Jennifer LeClaire

Share
Share on Facebook Share on Twitter Share on Linkedin Share on Google Plus

"To date, the vision for collaboration, whether it's Cisco or Microsoft, hasn't been that different," said analyst Zeus Kerravala. "Moving forward I think we will start to see some differentiation from vendors. Cisco is really focused on enabling better mobile, virtual and cloud-based collaboration whereas Microsoft is more desktop-centric."
 


At its Cisco Collaboration Summit in Los Angeles on Tuesday, Cisco unveiled improvements to its collaboration portfolio, including telepresence, Web conferencing, unified communications and contact center solutions.

Cisco reported that the number of service providers and partners offering its Hosted Collaboration Solution more than doubled in the past year from 16 to 34. Now, with enhancements to its TelePresence Exchange System, Customer Collaboration, UC and mobility products, Cisco is promising its partners that they can deliver a better UC experience to customers as an "as-a-service" cloud-based model.

Orange Business Services is a prime example. Paul Molinier, vice president of Unified Communications and Collaboration at Orange Business Services, said the integration of Cisco HCS and CTX platforms within the company's cloud infrastructure is making it possible for its customers to deliver as-a-service video and collaboration services across their organizations.

"With Cisco HCS and CTX inside, Orange delivers end-to-end communication and collaboration solutions from the cloud bringing more agility -- as a service model -- more competitiveness -- opex versus capex -- and more security -- data protection from the device to the data center," Molinier said.

A Private WebEx

Cisco also reports that WebEx meetings via the public Cisco WebEx cloud rose 38 percent year over year, but customers are asking for a private cloud-based solution with similar capabilities. In response, Cisco rolled out Cisco WebEx Meetings Server for an on-premise conferencing solution hosted on internal data servers.

John James, eExtension team leader for the Department of Agriculture, Fisheries and Forestry in Queensland, Australia, said he prefers to engage face-to-face with many of the 12,000 beef producers across Queensland, but in-person meetings can be challenging given that the state is seven times larger than the United Kingdom.

"Cisco's WebEx cloud-based conferencing solution enables DAFF to engage with producers more frequently and in a highly interactive and environmentally friendly way," James said. "We've estimated that, on average, a one-hour Web conference with 10 participants from regional centers around Queensland saves DAFF 60 hours of travel time and approximately $6,000 in associated salaries, and over $2,500 in airfare costs. These savings enable us to do more with taxpayers' money."

The Post-PC Era

Zeus Kerravala, principal analyst at ZK Research, said Microsoft has amped up the competitive pressure and Cisco is looking for a way to differentiate itself with its enhanced portfolio.

"To date, the vision for collaboration, whether it's Cisco or Microsoft, hasn't been that different," he told us from floor of the Cisco event, which continues through Wednesday. "Moving forward I think we will start to see some differentiation from vendors. Cisco is really focused on enabling better mobile, virtual and cloud-based collaboration whereas Microsoft is more desktop-centric."

Kerravala said Cisco's move to turn every browser into a collaborative application is an advanced approach because in a post-PC world consumers can use the browser to collaborate from any device. Cisco is focusing on what Kerravala calls the front-end issues of collaboration.

"With so many different devices, workers have to download different software clients to collaborate and that's a very difficult way to work," he said. "I think Cisco's focus on the cloud and mobile is correct. The old desktop model was very Wintel-based with the OS and the apps. A network-centric model changes where that intelligence lies."
 

Tell Us What You Think
Comment:

Name:



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Communications
1.   Verizon Tops in Mobile Networks
2.   Will Sprint Be T-Mobile Copycat?
3.   Phone Contract Ending: What Now?
4.   Police: Be Careful What You Tweet
5.   Sprint Cutting Costs To Compete


advertisement
Sprint Dumps T-Mobile Merger
Looks to the future with new chief exec.
Average Rating:
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
Average Rating:
Verizon Tops in Mobile Networks
Even outpaces AT&T in metro areas.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Cost of Target Data Breach: $148 Million Plus Loss of Trust
The now infamous Target data breach is still costing the company -- and its shareholders -- plenty. In fact, the retailing giant forecast the December 2013 incident cost shareholders $148 million.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 
Chinese Hackers Nab Info on Millions of U.S. Patients
A group of Chinese hackers has stolen the personal information, including names and Social Security numbers, of about 4.5 million patients at hospitals operated by Community Health Systems.
 

Enterprise Hardware Spotlight
Three New Lenovo PCs Aimed at Business Users
Businesses everywhere want computing solutions that do more for less money, and Lenovo has unveiled three new desktop PCs that offer solid computing at a budget-minded price.
 
Aruba Networks Handles Black Hat with Aplomb
It's not an easy job. Aruba Networks' task throughout the Black Hat USA conference in Las Vegas this month was to ensure thousands of attendees could connect without malicious attacks.
 
Compression, Deduplication Come to Violin Concerto 2200
Violin Memory has announced that data deduplication and compression capabilities are now available on its Concerto 2200 solution. Typically, users will experience deduplication rates between 6:1 and 10:1.
 

Mobile Technology Spotlight
Apple Stock Soars Ahead of iPhone 6 Launch
The imminent release of the iPhone 6 -- and maybe even an iWatch -- has sent Apple's stock soaring to new heights. Considering what else the firm could have up its sleeve -- the stratosphere may be the limit.
 
HTC Debuts Windows Phone Version of One M8 Smartphone
HTC is bringing the Windows Phone mobile OS to its flagship One M8 device -- the first time any mainstream flagship smartphone has been offered with a choice of operating systems.
 
Verizon Earns Top Rating in Mobile Network Comparison
A new report says Verizon Wireless was the top-performing U.S. cellphone service provider in the first half of 2014, on a nationwide and state-by-state basis, as well as in metro areas.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.