Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
Microsoft/Windows
Register for a certification exam.
Average Rating:
Rate this article:  
Microsoft Rolls Out Dynamics CRM Tablet App
Microsoft Rolls Out Dynamics CRM Tablet App

By Jennifer LeClaire
October 16, 2013 1:32PM

    Bookmark and Share
One of Microsoft's big priorities for this version -- and probably for the next couple of versions of Dynamics CRM -- is mobile. And that means having a good story on tablets and smartphones, both Microsoft and non-Microsoft. Microsoft is also trying to move faster than is customary because it has cloud competitors, said analyst Rob Helm.
 



Redmond has released a much-anticipated Dynamics CRM for Tablets app. Microsoft customers can now download the customer relationship management app from the Windows Store and Apple’s App Store.

Of course, you first need to buy Microsoft Dynamics CRM 2013. The app promises to help you stay connected and productive anywhere and specifically to help you stay up to date with customer information even while on the go.

With the Dynamics app, you can access your activities, accounts, contacts, leads, and opportunities from a dashboard and enter customer data with a few taps. You can also track progress for key performance indicators visually with charts and access your personalized views so that you see the data that's most important to you. Finally, you can access information by pinning tiles to your Start screen or app dashboard.

#CRM2013

The news follows Microsoft’s announcement earlier this month that Dynamics CRM Online Fall ’13 is generally available. At launch, Bob Stutz, corporate vice president of Dynamics CRM, boldly stated that the solution marks a turning point in the CRM software solution category and invited those on the fence to start a free trial.

Stutz was quick to remind legacy customers that Microsoft still has a Dynamics CRM solution for on-premises deployment. But the online version is rolling out first in the fall wave. He also wasn’t shy about asking for feedback.

“We want to hear from you. Please let us know what you think of this product, either here in the comments, or on Twitter at #CRM2013,” he said. “Over the next few weeks on the lead up to our Global Premiere Event -- a virtual event where we will feature stories of customers using this new release to deliver exceptional customer experiences -- we are going to kick-off a blog series to examine the state of the market. We will be exploring how the sales process has changed and why companies need a new type of solution in order to be successful in this new age.”

Priorities: Social and Mobile

We asked Rob Helm, an analyst at Directions on Microsoft, for his thoughts on the app and the next version of Dynamics CRM Online. He told us the company has two big priorities for this version -- and probably for the next couple versions of Dynamics CRM -- mobile and social.

“On the mobile side that means having a good story on tablets and smartphones, both Microsoft and non-Microsoft. On the social side, to be continued, but with Dynamics CRM 2013 you are already seeing integration with Yammer and down the road you’ll start seeing more integration with public networks as well,” he said.

“Microsoft is also trying to move faster than is customary because they have cloud competitors, in particular Salesforce, that are on a much shorter schedule of updates. Microsoft really has to be thinking about developing its cloud first and then bringing that in a managed way to the customers who are still running the product on premises,” Helm added.
 

Tell Us What You Think
Comment:

Name:

Karya Technologies:

Posted: 2013-10-30 @ 3:37am PT
2013 will also be the year during which mobile CRM makes a serious play for the business-to-business user. CRM users expect to be able to communicate via their devices at all times, check project statuses, upload files, and add or approve expenses, budgets and invoices. To say, even we have been providing mobile crm for years as well.



Neustar, Inc. (NYSE: NSR) is a trusted, neutral provider of real-time information and analysis to the Internet, telecommunications, information services, financial services, retail, media and advertising sectors. Neustar applies its advanced, secure technologies in location, identification, and evaluation to help its customers promote and protect their businesses. More information is available at www.neustar.biz.


 Microsoft/Windows
1.   Yammer Moved to Office 365
2.   Can One Size Windows OS Fit All?
3.   Microsoft CEO Sees 'Bold' Plan Ahead
4.   Design Central to Microsoft Future
5.   Lenovo Still in Small Windows Tablets


advertisement
Microsoft CEO Sees 'Bold' Plan Ahead
With unified Windows for all platforms.
Average Rating:
Design Central to Microsoft Future
New ethos a break from functional past.
Average Rating:
Bing Lets Europeans Be 'Forgotten'
Following in Google's footsteps.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.