News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED
Let an ISACA® certification elevate your career.
Register today and save
You are here: Home / Personal Tech / Apple Offers Charger Trade-in Plan
DDoS Protection Powered By Verisign
Apple Offers Charger Takeback Program After Shocking Death
Apple Offers Charger Takeback Program After Shocking Death
By Jennifer LeClaire / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
AUGUST
06
2013


Do you have one of those (cheap) third-party iPhone chargers laying around? It may be time for a safety upgrade.

Apple just announced a new program to allow users to trade in third-party chargers for official branded USB chargers at a discounted price. Apple launched the program after news reports surfaced claiming a Chinese woman was electrocuted while talking on her charging iPhone.

A woman claiming to be the sister of Ailun Ma, the woman who was electrocuted, told the story of her sister's untimely death on Sina Weibo, China's micro-blogging service. As the story goes, Ma was planning her sister's wedding and dropped to the floor after answering a call on the iPhone 5, which was plugged into the wall to charge. Ma reportedly purchased the iPhone in an official Apple store and was using the original charger.

Apple Gets Proactive

Apple launched an investigation in mid-July and has now come out with this new trade-in program. Some media reports suggest the Chinese woman was using a third-party charger. However, Apple could not immediately be reached for comment. In an official statement, the company said:

"Recent reports have suggested that some counterfeit and third-party adapters may not be designed properly and could result in safety issues. While not all third-party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters.

"Customer safety is a top priority at Apple. That's why all of our products -- including USB power adapters for iPhone, iPad, and iPod -- undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world."

Starting August 16, 2013, consumers who have concerns about USB power adapters can drop them off at an Apple Retail Store or at an Apple Authorized Service Provider. For a limited time, Apple is making sanctioned USB power adapters available for $10 when you turn in a third-party adapter. The offer is valid through Oct. 18.

Apple Can't Afford More Problems

"It's probably a good time to get all these third-party chargers off the streets. Apple is being proactive and saying, 'When it doubt be safe.' They really can't afford to have more deaths," Rob Enderle, principal analyst at The Enderle Group, told us. "We've seen three incidents. One person is still in a coma. That's enough to take it seriously."

According to The Daily Mail, a Chinese man reportedly fell into a coma after suffering an electric shock as he plugged in his iPhone 4 to charge it. And an Australian woman was hospitalized after getting shocked by her iPhone, which led a consumer group there to launch a campaign to raise safety standards. Apple is listening.

"Clearly those third-party chargers are part of the problem. Whatever is causing it, Apple wants those third-party chargers off the market and out of people's hands," Enderle said. "When people are injured using your products, parents stop buying it for their kids because they just don't think it's safe and you can take a huge hit even if it's not your fault."

Tell Us What You Think
Comment:

Name:

Kevin:

Posted: 2013-09-04 @ 3:52pm PT
I tried to do this. The local Apple store requires a genus appointment. The next genus available was about 4.5 hours later. I figured my time was worth the $10 to just buy an adapter off the shelf.

Wayne:

Posted: 2013-08-12 @ 7:46am PT
The reason why the 3rd party adapter market is so large is b/c Apple charges a ridiculous amount for their products.

Tristan:

Posted: 2013-08-11 @ 1:56am PT
Australian woman turned out not to be using an iPhone

Lauren Handley:

Posted: 2013-08-09 @ 7:59am PT
my mom disagrees but i do think we should have to pay 10$ because you guyz already have so much on your hands.

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN PERSONAL TECH
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Dairy Queen is known for its hot fries and sweet treats, but it just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
HP Previews ProLiant Gen9 Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 
Alert: HP Recalls 5 Million Notebook AC Power Cords
HP is recalling about 5.6 million notebook computer AC power cords in the U.S. and another 446,700 in Canada because of possible overheating, which can pose a fire and burn hazard.
 

Mobile Technology Spotlight
Apple Sets Sept. 9 Event: iPhone 6, iWatch on Tap?
Save the date. Apple formally announced that its long-anticipated “special event," will take place on September 9. Does the tech giant have the iPhone 6, and the iWatch up its sleeve?
 
Samsung's New Smart Watch Makes Calls Without Phone
Following up on the Gear 2, Samsung has unveiled a new 3G smart watch, the Gear S, that stands out in its ability to make phone calls and send text messages without a smartphone.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.