Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Please click for more information, or scroll down to pass the ad, or Close Ad.
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
APC Free White Paper
Optimize your network investment &
Enter to win a Samsung Galaxy Note

www.apc.com
Small Business
24/7/365 Network Uptime
Average Rating:
Rate this article:  
Salesforce
Salesforce's Do.com Builds Out Productivity Ecosystem

By Jennifer LeClaire
February 14, 2013 10:14AM

    Bookmark and Share
"This is a very low-cost platform," said analyst Brad Shimmin about Do.com. "That's the way it is thanks to Google and a host of smaller players, including what was Yammer before the acquisition, to drive down the price....For companies that don't have the money to invest in on-premises resources, it's a very compelling use case."
 



Do.com, a productivity app that aims to help people share tasks, projects and files with co-workers, is ramping up its third-party app options with a new platform that aims to help users, well, do more. The company says it's responding to some "pain points" customers have shared.

"You told us you have a wide variety of tools and data you use to run your business every day, but those tools didn't let you seamlessly move between projects or automatically access data in real time across systems," the company said in a blog post. "You also told us that you want Do at the center of these tools so everything is connected to the Do productivity platform."

The Salesforce subsidiary took the comments to heart by rolling out Do More: Do connecting an ecosystem of apps workers already use every day to its productivity platform. Do More also offers the ability to access data in real-time across popular tools and apps to shift between projects more quickly. And there is still a free version.

Google, Dropbox Integration

What does this promise look like in reality? On the marketing front, Do More now makes it easier to engage with prospects and customers by aligning with Wufoo online forms. When prospects fill out Wufoo forms, they become actionable contacts, deals and tasks in Do.

Do also integrated with Contactually. Contactually automatically creates Do Contacts for people and prospects you interact with via e-mail. It also spins up reminders and Do tasks so you follow up with the right people at the right time. The idea is to help you close more deals.

By integrating both Drop Box and Google Drive into Do, users can now share content with one click. Meanwhile, Do Chat makes possible real-time collaboration on projects, deals and tasks directly within Do.

A Harvest integration makes time tracking easier. Just click on the stopwatch in a specific Do task to log your hours for a specific customer. Salesforce is also linking one of its own internal properties to Do.com -- Desk.com, a cloud service for small businesses. This integration makes it possible for the Do account to handle customer service issues. The app lets you escalate difficult support items as Do tasks for follow up.

A Competitive Jungle

We caught up with Brad Shimmin, an analyst at Current Analysis, to get his take on the Do.com upgrades. He told us the new integrations illustrate the power of a platform as a service like Force.com, which enables vendors like Salesforce and its partners to add value to cloud-based applications.

"This is a very low-cost platform. That's the way it is thanks to Google and a host of smaller players, including what was Yammer before the acquisition, to drive down the price of collaborative cloud-based applications to cater to the mid-market," Shimmin said. "For companies that don't have the money to invest in on-premises resources, it's a very compelling use case and a very compelling business model that Salesforce is capitalizing upon here."

Do.com's challenge: It's a jungle out there in this cloud-based services space. Do is going up against the likes of Microsoft, Google, IBM and many other vendors seeking to capitalize on the cloud market for mid-sized collaboration.

"It looks like Do.com is hitting all the right notes in terms of the feature set for small enterprises looking to quickly provision users into a system, get them up and running, then integrate that solution into their existing line of business solutions," Shimmin said.
 

Tell Us What You Think
Comment:

Name:

Dan Schoenbaum:

Posted: 2013-02-19 @ 9:08am PT
Great article! This news is especially exciting to me because Do.com's integration with Google Drive and Dropbox further validates the increasing market demand for enterprise collaboration tools. After reading this piece, I think you may be interested in learning a little more about the company I run, Teambox (https://teambox.com), a cloud collaboration platform provider. Much like Do.com, Teambox is helping transform productivity for global businesses with a single cloud-based platform that aggregates best-of-breed tools like Box, Dropbox, Google Drive and Gmail to enable users to seamlessly move between projects to get more done from any device anywhere. The only difference is, we've been doing this for over 18 months. In addition to file sharing, Teambox features include tasks, notes, conversations, group chat, calendaring and gantt charts. Teambox also integrates our API with numerous solutions so users are able to easily migrate apps they currently use into the Teambox platform. Do.com's news of their integration with Dropbox and Google Drive is great validation for the market strategy Teambox has been executing over the last 18 months. I hope you come check out our product (https://teambox.com) and please feel free to contact us if you have any questions.

Best, Dan Schoenbaum, CEO of Teambox



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 Small Business
1.   Red Hat Unveils OpenShift Marketplace
2.   Clinton Calls for More Tech Training
3.   Data Compilers Peg Consumers
4.   Twitter Unveils New Design
5.   Syrup-Makers Are Going High-Tech


advertisement
High Cost of Great Customer Service
Balancing profit goals, service needs.
Average Rating:
Clinton Calls for More Tech Training
Wants Silicon Valley firms to step up.
Average Rating:
Data Compilers Peg Consumers
Sizing up with scores -- fairly or not.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Tips To Defeat the Heartbleed Bug
Heartbleed headlines continue as IT admins scramble for answers no one has. Early reports of stolen personal data, including 900 social insurance numbers in Canada, are starting to trickle in.
 
NSC Backs Disclosing Software Vulnerabilities
Disclosing vulnerabilities in commercial and open source software is in the national interest and shouldn't be withheld unless there is a clear need, says the National Security Council.
 
Heartbleed Flaw Affects Hardware, Too
It appears the Heartbleed security bug affects not just Web sites, but also the networking equipment that connects businesses and homes to the Net, including Cisco and Juniper's equipment.
 

Enterprise Hardware Spotlight
Vaio Fit 11A Battery Danger Forces Recall by Sony
Using a Sony Vaio Fit 11A laptop? It's time to send it back to Sony. In fact, Sony is encouraging people to stop using the laptop after several reports of its Panasonic battery overheating.
 
Continued Drop in Global PC Shipments Slows
Worldwide shipments of PCs fell during the first three months of the year, but the global slump in PC demand may be easing, with a considerable slowdown from last year's drops.
 
Google Glass Finds a Home in Medical Education, Practice
Google Glass may find its first markets in verticals in which hands-free access to data is a boon. Medicine is among the most prominent of those, as seen in a number of Glass experiments under way.
 

Mobile Technology Spotlight
Is Amazon Launching a 3D Smartphone?
Once known for selling books on an e-commerce platform, Amazon is now a bona fide hardware maker -- and it's reportedly rolling out an innovative smartphone with a 3D screen.
 
Review: S5 Features Useful, Less About Gimmicks
There's a lot to like about Samsung's new Galaxy S5 smartphone -- among them, its relative lack of features. Samsung chose to focus on features people might actually want, not gimmicks.
 
Analyst: Samsung Galaxy S5 Won't Sway iPhone Lovers
The Samsung Galaxy S5 hits store shelves on Friday and the reviews are starting to pour in. The question is: Can the latest in the Galaxy line grab more market share from Appleā€™s iPhone?
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.