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Hastings may be stepping up his fight for net neutrality, but Netflix will continue paying “tolls” to ISPs so that the consumer experience is not degraded any farther. "Netflix believes strong net neutrality is critical, but in the near term we will, in cases, pay the toll to the powerful ISPs to protect our consumer experience," Hastings said.
Verizon has claimed that Netflix is “dumping” data onto its network, making it more costly to provide quick data connections to many of its customers. At the same time, Hastings said that the subscribers are the ones who are using the data.
“Netflix isn't "dumping" data; it's satisfying requests made by ISP customers who pay a lot of money for high speed Internet. Netflix doesn't send data unless members request a movie or TV show,” he said.
There are valid concerns on both sides of the net neutrality debate, but the FCC may be coming out with new Open Internet laws and until then, it reserves the right to regulate ISPs on a case-by-case basis. Netflix is keeping all of its options on the table, and according to Hastings, that could even involve legal action, since paying Comcast, Verizon, and others, is not a long-term solution.