Newsletters
News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud & Virtualization Applications Unified Communications More Topics...
Build Apps 5x Faster
For Half the Cost
Enterprise Cloud Computing

On Force.com
Mobile Industry News
Unlock The Potential In Your People
Average Rating:
Rate this article:  
Instagram Responds to Users Irate over Policy Changes
Instagram Responds to Users Irate over Policy Changes

By Barry Levine
December 20, 2012 9:25AM

    Bookmark and Share
Instagram said it could share user data with Facebook and outside advertisers. It said Instagram users agreed "a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotion, without any compensation to you."
 



One of these days, a Guide to Avoiding the Errors of the Facebook Empire will be written. At least one chapter will include the back-and-forth by Facebook-owned Instagram over the last couple of days.

On Tuesday in a posting on the company's blog, Instagram's co-founder promised to fix the terms in two new documents, its Privacy Policy and Terms of Service, which were introduced on Monday and scheduled to take effect in 30 days. Users launched the online equivalent of storming the Bastille as word spread that the documents would allow Instagram -- and its parent, Facebook -- to sell photos posted by users, without users' permission or compensation. Many users angrily reported that they were deleting their Instagram accounts.

Co-founder Kevin Systrom said he was writing on the blog to "let you know we're listening and to commit to you that we will be doing more to answer your questions, fix any mistakes, and eliminate the confusion." He added that, "as we review your feedback and stories in the press, we're going to modify specific parts of the terms to make it more clear what will happen with your photos."

'Language Is Confusing'

Systrom said that the new documents were intended to "communicate that we'd like to experiment with innovative advertising that feels appropriate on Instagram," but it was "interpreted by many that we were going to sell your photos to others without any compensation." However, he said, this is "not true and it is our mistake that this language is confusing." The company is working to clarify the language, Systrom added.

He also said that Instagram users own their own content and the company "does not claim any ownership rights over your photos." Additionally, he said, nothing has changed in terms of privacy settings and the control that users have over who can see their photos.

The new documents present a variety of terms-of-use that raised the ire of users. In them, for instance, Instagram said it could share data Relevant Products/Services about its users with Facebook and outside advertisers and affiliates. It also said that users agreed that "a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotion, without any compensation to you."

Ads Not Labeled

This section not only claimed to be able to incorporate a users' photos without payment or consent, but, by implication, it applied to anyone -- famous or not -- whose image was in those photos. Instagram account owners need to be at least 13 years old, and the company said the terms applied to those underaged users as well.

The new documents also specified that "paid services, sponsored content, or commercial communications" will not always be labeled as such, meaning that users could not tell what was an ad or not.

In addition, the company said that by using the Web site, a user agreed to the terms. The only apparent way to opt out was to cancel one's account, which many users have done.
 

Tell Us What You Think
Comment:

Name:

Chuck Lucci:

Posted: 2012-12-20 @ 7:10am PT
No actual resolution news here folks... Just a bunch of double talk BS... Are the users the exclusive owner of the photos, account info and meta data stored on Instagram or not ? anything less is nothing but a bunch of doubletalk.



Redefine the way you do business by analyzing market trends, increasing conversion, and creating customer loyalty through Microsoft Dynamics. Unlock your potential through real-time CRM solutions in sales, marketing, and customer service to help your business become more dynamic than ever before.


 Mobile Industry News
1.   MeeGo-Based Sailfish OS Launches
2.   Outgoing FCC Chair Reflects on Work
3.   What's in Store for Apple's iOS 7?
4.   IDC: Windows Phone Now in 3rd Place
5.   U.S. Investor Calls for Sony Spinoff


advertisement
Thorsten Heins Predicts Tablet DemiseThorsten Heins Predicts Tablet Demise
BlackBerry PlayBook may color his view?
Average Rating:
Outgoing FCC Chair Reflects on WorkOutgoing FCC Chair Reflects on Work
Looks forward to 'going off the grid.'
Average Rating:
IDC: Windows Phone Now in 3rd PlaceIDC: Windows Phone Now in 3rd Place
BlackBerry OS quarterly share declines.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Enterprise Hardware Spotlight
Dell's Dismal Quarter Shows PC Maker's Challenges
Dell's financial decay worsened during its latest quarter as the company slashed its personal computer prices in response to the growing popularity of smartphones and tablets in the beleaguered industry.
 
U.S. Defense Department Gives iOS 6 Security OK
In a vote of confidence for Apple's iOS devices, the Defense Department has given the all-clear for employees to use iPads and iPhones for work. But only those running iOS 6, and only if issued by the government.
 
Cisco Surges After Profit Exceeds Analysts' Estimates
Networking equipment giant Cisco's net income jumped 14 percent in the latest quarter as revenue at all four of its divisions rose for the first time in a year and a half, as tech spending increases.
 

Mobile Enterprise Spotlight
Samsung Launches $800,000 App Development Challenge
Although it's unlikely that any mobile device maker will catch up with Apple's App Store in the short term, Samsung is taking another swing at it. Samsung has launched a contest to woo app developers to its cause.
 
MeeGo-Based Sailfish Mobile OS Launches
Sailfish is sailing. Finland-based start-up Jolla is accepting pre-orders for its first smartphone product, which is also the first to use the Sailfish mobile operating system.
 
What's in Store for Apple's iOS 7?
There's been talk recently that Apple's products are beginning to coast on their glorious past. So, with Apple's big Worldwide Developers Conference opening next month, speculation about iOS 7 is heating up.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud & Virtualization | Applications | Unified Communications | Mobile Tech | Hardware | Business Intelligence
World Wide Web | Network Security | Data Storage | Small Business | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech
Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters | XML/RSS Feed

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2013 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.