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The temporary absence of precision leading to glitches is a normal part of the high-tech world, recently affecting everything from Google's Gmail, Verizon Wireless's long-term evolution data network , and Twitter.
The Grinch Can Wait
Charles King, principal analyst at Pund-IT, said Netflix fans likely would be gracious.
"I expect being unable to see Jim Carrey mug his way through 'How the Grinch Stole Christmas' was less upsetting than missing a key football match-up," he told us.
"At the end of the day, the situation may be more damaging for Amazon than Netflix, since it qualifies as the third major failure for AWS during 2012. While online retailers and social networking sites were mainly impacted by the first two events, the Christmas Eve outage may leave many wondering whether AWS is literally ready for prime time."
More than 14,000 people liked Netflix's status on Facebook announcing the outage was over, and 1,700 people commented. One said: "This was the [first] time that this happened with Netflix. With ATT there are always issues." Another said, "Thanks Netflix! Happy Holidays."
But one was less magnanimous, posting: "Stupid little twit whoever made this stupid outage!" followed by a pouting emoticon. Indeed, that pout was shared by many.