Conversocial Introduces Proactive Social Customer Service Channels to "Turn Listening Into Action" -- Connects Companies to the "Twitter Fire Hose" to Advance Social Media Strategies Beyond Monitoring.
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Headquartered in New York and London, Conversocial continues to expand into the American market. Conversocial has processed more than 330 million customer service interactions on social media and is deployed in more than 20 countries. Companies and organizations such as Barclaycard, Charity USA, Groupon, Hertz, Net-A-Porter, Ogilvy, Sephora, Tesco, Waitrose, Tupperware, The University of Phoenix, and Vitalicious are using Conversocial's Software-as-a-Service to manage the flow of customer service enquiries and discussions on Facebook and Twitter.