News & Information for Technology Purchasers NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Enterprise I.T. Cloud Computing Applications Hardware More Topics...
GET RECOGNIZED
Let an ISACA® certification elevate your career.
Register today and save
You are here: Home / Mobile Industry News / Carriers Say Networks Recovering
DDoS Protection Powered By Verisign
Wireless Networks Recovering from Aftermath of Sandy
Wireless Networks Recovering from Aftermath of Sandy
By Adam Dickter / NewsFactor Network Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
NOVEMBER
02
2012


Nothing puts a wireless network to the test like an unpredictable catastrophic event. So, can Verizon Wireless, the network that calls itself "the nation's most reliable," still make that boast?

With cell towers down across the East Coast and repair crews scrambling in the aftermath of Hurricane Sandy, widespread difficulties were reported this week on all carriers.

Working Overtime

But according to some reports, Verizon, the top U.S. carrier by subscribers, held up well. The Wall Street Journal reported that AT&T's service was spotty in Lower Manhattan Wednesday and Thursday, with Verizon Wireless service somewhat better. Sprint and T-Mobile signals were elusive, East Village residents told the paper.

One of our reporters on New York's Long Island, however, has seen numerous dropped calls on his Verizon smartphone since the storm, with coverage shifting from 3G to the much slower 1X, and e-mailed messages have gone undelivered.

In a statement, Verizon spokesman Tom Pica said on Thursday, "In terms of our network, we have seen continued improvement overnight with now more than 96 percent of our cell sites in service and serving our customers in the impacted area, including some of the hardest hit areas of the Northeast."

In a statement from AT&T, Northeast Regional President Steve Hodges said: "Our goal here is to help people stay connected to family and loved ones in the aftermath of this terrible storm. Meanwhile, we're also making great progress in restoring our wireless and wireline networks across the region."

T-Mobile's Web site offered more specific data: "We're happy to report that network restoration in NYC is now at 85 percent, overall. Within the borough of Staten Island, T-Mobile network availability has improved to 80%. The agreement between T-Mobile with AT&T to share networks in NY and NJ is already providing customers of both AT&T and T-Mobile improved experiences in the hardest-hit areas."

Sprint reported Friday: "Significant progress has also been made for customers in Massachusetts, New Hampshire, Pennsylvania and Rhode Island, where the Sprint Network is more than 90 percent operational.

"In New York, New Jersey and Connecticut, our network is more than 80 percent operational, but challenges remain for the hardest hit areas of these states, including metropolitan New York City and portions of the New Jersey coast. In New York City, for example, approximately three-quarters of the network is operational, but challenges remain in obtaining commercial power, backhaul connections, and gaining safe access to cell sites."

Cooperation Is Key

Weston Henderik, principal analyst of consumer services at Current Analysis, said that while the struggles are apparent, one positive aspect of the fallout was cooperation by AT&T and T-Mobile to share networks for seamless roaming for their customers. (AT&T tried unsuccessfully to acquire T-Mobile last year.)

"This cooperation increases the odds that customers will get their calls through and helps minimize disruptions," Henderik said. "As a result, I think we could see more cooperation like this in future disasters."

What else can carriers learn from the disaster?

"You can never be too well prepared," Henderik said, "especially considering weather patterns in recent years that are showing an increase in large storms."

Tell Us What You Think
Comment:

Name:

lou:

Posted: 2012-11-02 @ 11:24am PT
im changing to verizon!

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN MOBILE INDUSTRY NEWS
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
 
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Mobile Technology Spotlight
Samsung Maps Its Way with Nokia's 'Here' App for Galaxy Phones
Korean electronics giant Samsung has opted to license Here, Nokia’s mapping app -- formerly known as Nokia Maps -- for its Tizen-powered smart devices and Samsung Gear S wearable.
 
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
 
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.
 

Navigation
NewsFactor Network
Home/Top News | Enterprise I.T. | Cloud Computing | Applications | Hardware | Mobile Tech | Big Data | Communications
World Wide Web | Network Security | CRM Systems | Microsoft/Windows | Apple/Mac | Linux/Open Source | Personal Tech | Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.